Location: Stevenage, SG1 2NY Role Type: Monday to Friday 06:00-15:00 Hours: 40 hours per week Salary:£33,000 per annum plus Sodexo benefits Make an Impact Where It Matters Most This is not your typical cleaning role. As Industrial Cleaning Manager, you’ll play a critical role in supporting a world-leading global pharmaceutical company, helping to maintain environments where life-changing research, development, and innovation take place every day. The Industrial Cleaning Team (ICT) is essential to ensuring the campus remains safe, compliant, and operating at the highest standards. From laboratories to large-scale external environments, your leadership will directly contribute to the health, safety, and success of a cutting-edge scientific community. About the Role You’ll lead the delivery of specialist industrial cleaning services across a complex, high-profile campus—driving operational excellence, championing safety, and inspiring your team to perform at their best. This is a hands-on leadership role where no two days are the same. One day you might be overseeing high-level cleaning in critical lab spaces, the next managing large-scale external works or coordinating urgent reactive requests. What You’ll Be Doing Lead and manage all ICT operations across a diverse, high-spec campus Deliver specialist cleaning services including: Car parks, stairwells, and external infrastructure Jet washing of pathways, courtyards, and public spaces High-level cleaning (ceilings, beams, HVAC systems) Glass, windows, and internal fixtures Upholstery and shared workspaces Structural and architectural features Pest and biohazard removal Specialist cleaning within laboratory (GxP) environments Manage reactive and planned works via ServiceNow Coordinate daily operations to ensure seamless service delivery Support seasonal safety operations such as snow and ice clearance Key Responsibilities Lead Safety from the Front Act as Subject Matter Expert for Working at Height Own and control the Permit to Work process Drive azero-harm culture, embedding safety into everything you do Deliver Excellence & Compliance Ensure full compliance with all statutory, client, and industry regulations Maintain accurate documentation, SOPs, and operational systems Support strict GxP/GMP standards within laboratory environments Inspire and Develop Your Team Lead, coach, and develop a high-performing team Manage performance, training, and HR matters Build a culture of accountability, pride, and continuous improvement Manage Stakeholders & Contractors Oversee subcontractors in line with Contractor Safety Management Systems Act as a trusted partner and ambassador for Sodexo Build strong, professional relationships across the client environment Own Operational Delivery Plan and execute the ICT work schedule Ensure all services are delivered efficiently and to the highest standard Support asset management and equipment compliance (PPMs) What We’re Looking For Essential IOSH Managing Safely or NEBOSH (General Certificate or higher) Strong leadership and people management experience A genuine passion for health & safety Excellent attention to detail and organisational skills Confident communicator at all levels IT literate (Microsoft Office, Permit to Work systems, SAP, Salesforce/Salus) Full UK Driving Licence Desirable Working at Height experience COSHH knowledge Confined Spaces training Ladder / Banksperson training Experience in GxP or regulated environments Why Sodexo? Working with Sodexo is more than a job; it’s a chance to be part of something greater. Belongin a company and team that values you for you. Actwith purpose and have an impact through your everyday actions. Thrivein your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies Ready to be part of something greater? Belong in a team, thrive in service. Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications