Practice / Operations Manager
Location: Shoreditch, London
Applications Close: 30th June
Preferred Background: CQC / Clinical experience in dentistry, aesthetics or medical sectors
About Us:
DR KD is led by renowned aesthetic practitioner Dr Karen Doherty, a results-driven, regenerative clinic known for advanced skin and aesthetic treatments in a stylish setting. As we launch our flagship Shoreditch clinic, we’re hiring a Practice / Operations Manager to lead with professionalism and warmth, ensuring a smooth, discreet and elevated experience for patients and team alike. This is a key leadership role, requiring strategic thinking, operational oversight and a hands-on approach.
Responsibilities:
* Clinic Operations: Oversee daily flow — scheduling, reception, stock, cleanliness and team coordination — maintaining DR KD’s high standards.
* Team Leadership: Manage and support a multidisciplinary team, fostering strong morale and performance.
* Client Experience: Ensure a five-star journey from enquiry to aftercare, always warm, professional and discreet.
* Compliance & Safety: Maintain clinic readiness and full compliance with CQC, GDPR, and medical protocols.
* Finance & Reporting: Manage invoicing, takings, stock control and support monthly performance reports.
* Growth & Innovation: Contribute to clinic launches, service development and brand events.
What we're looking for:
* Management experience in aesthetics, dentistry or medical
* Solid knowledge of clinical standards, especially CQC and patient safety
* Organised, calm under pressure, and confident leading a team
* Strong communicator, comfortable with high-profile clients and clinical staff
* Familiar with booking systems and schedule efficiency
* Understanding of skin treatments and luxury patient care
* Impeccable presentation and attention to detail
* Passion for wellness, longevity, and regenerative health
To Apply
Please send CVs and cover letter outlining your experience and why you are aligned with the DR KD vision to careers@drkarendoherty.com
Applications close 30th June