Join Our Team as a ERP Business Analyst
Hybrid – Central Scotland/Fife/Westhill (Aberdeen)/Witney (Oxfordshire)
About Us:
The Donaldson Group, established in 1860, is one of UK’s largest, privately owned timber companies. We are a family of 17 businesses and brands, ranging from B2B, retail and ecommerce, all with shared values and a common vision. We are focused on always providing a number one customer experience, embracing innovation, and doing things in a sustainable way, not just for our business but also for the communities we operate in. But most of all, our People are at the heart of everything we do, which is why we are committed to nurturing and empowering our 1,500+ colleagues across the UK.
Diversity and Inclusion:
We’re on a mission to champion diversity and inclusion within our organization. We welcome individuals from all backgrounds and walks of life to join us in shaping the future of manufacturing and construction. Female candidates and those from underrepresented ethnic groups are particularly encouraged to apply, as we strive for greater inclusivity in our workforce.
Position Overview:
As an ERP Business Analyst you will be involved in the implementation, development, and support of applications across our business systems portfolio.
This will primarily involve our core ERP and Financial systems but also offer opportunities to work on related projects such as Manufacturing systems, Business intelligence, CRM, Planning and more.
This is a varied and interesting role which will suit someone with a good general IT background who is adaptable to working on new systems and across all business departments and levels.
Location:
Hybrid – Central Scotland/Fife/Westhill (Aberdeen)/Witney (Oxfordshire)
Option available for hybrid working with office location flexible across the above locations.
You will be required at times to visit different sites across the group to participate in project work so a full clean driving license is necessary.
Key Responsibilities:
1. Participate as a project lead or team member in Business Systems IT projects
2. Develop positive customer relationships which make it possible to influence change while collaborating in defining and implementing business focused IT solutions
3. Work with the business to assess current business processes and recommend best practices and define innovative solutions
4. Interact with business end user community to understand a specific need, document new functional /technical requirements and work with other IT team members to implement solutions.
5. Design, develop, implement, and maintain business application software solutions
6. Keep abreast of external developments that may benefit the business
7. Work with the Business Systems Manager, Group Technology Director, and other members of the IT team, to develop the systems roadmap and systems architecture for the group
8. Participate in support instances to resolve Business System related issues as soon as possible.
9. Limited installation & config of business systems related infrastructure as required
Skills and experience:
10. 3+ years of experience as a Business Systems Analyst/ERP Analyst or similar role
11. Experience of an ERP system, preferably IFS or Epicor BisTrack but knowledge of other ERP systems (e.g., Dynamics, Infor etc.) will be considered.
12. Understanding of RDBMS, particularly MS SQL Server or Oracle, and ability to write SQL queries
13. Strong communication (verbal, written) skills, and ability to work with all levels of the organization effectively.
14. Must have the ability to manage multiple projects of varying size and complexity concurrently.
15. Strong analytical and troubleshooting skills.
16. Understanding of functional business areas including, but not limited to Manufacturing, Sales, Inventory, Finance, Quoting, Purchasing, Shipping/Receiving, required.
Beneficial Skills
17. Experience with Power BI, Phocas or equivalent Business Intelligence reporting toolset.
18. Some knowledge of Crystal Reports, SQL Reporting Services or similar reporting tools.
19. Cloud experience – experience or understanding of working with SAAS provided solutions
20. Experience of working in a Manufacturing environment
21. Experience with Barcoding solutions
22. Experience of timber or construction industry beneficial but not essential
What We Offer:
23. Competitive salary.
24. Flexible working patterns.
25. Discretionary bonus scheme.
26. Opportunities for career development within a reputable and growing organisation.
27. A supportive and collaborative work environment.
28. Colleague Referral scheme
29. A catalogue of additional benefits available to purchase such as critical illness cover, cycle to work scheme and additional holidays.
Work Hours: This full-time role entails 36.75 hours per week, providing a stable schedule with weekends free for your leisure. Work hours are Monday to Thursday from 8.30am to 5pm, and Friday from 8.30am to 4.00pm, with alternate Fridays from 8.30am to 12.30pm. We can also consider part-time hours via job share, shorter working days or fewer days each week. Please let us know any considerations when applying to this vacancy.
Join Us: If you’re ready to embark on a rewarding career journey with a company that values your contributions and invests in your success, apply now by sending your CV to recruitment@donaldson-timber.co.uk by Friday 14th November 2025.