Position Title
National Account Manager, Premium Retail
Location
Wimbledon (2 days)
Reports to
Associate Director, E-Commerce & Premium Retail
Scope / Brands
Professional Beauty, Hair and Nail
About the Wella Company
Together, WE enable individuals to look, feel, and be their true selves.
Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally and a presence in over 100 countries, it empowers consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.
For additional information about the Wella Company please visit www.wellacompany.com.
The Role
The Wella Company is seeking a talented, ambitious and focused National Account Manager to drive profitable sales growth across consumer retail in the UK&I for our Professional Beauty brands. You will lead and accelerate the commercial performance of our premium retail accounts, including John Lewis, Sephora and QVC, with a special focus on driving growth in OPI. You will be accountable for the full commercial management of these retailers, working cross‑functionally to deliver sustainable growth, elevate brand presence, and drive world‑class execution across the online shopper journey. Reporting to the Associate Director, E‑Commerce & Premium Retail, you will champion our ongoing efforts to develop our omnichannel presence.
Key Responsibilities
* Own annual operating plans for your customers, including forecasting, P&L, pricing and promotional strategy
* Develop and manage the annual JBPs with strategic, cross‑functional partners
* Lead annual trade term and contract negotiations
* Develop category and brand revenue growth strategies from data, insights and other market/customer information
* Build strong relationships with trade marketing and brand teams to execute and grow retail media plans
* Deliver on‑time product launches and promotions and maximize any opportunities to drive incremental sales
* Work closely with demand and supply chain to ensure accurate forecasting, stock management and smooth ordering processes
* Collaborate with trade marketing to ensure excellence in digital shelf execution
* Be a source of expertise for retail, ensuring industry best practice and innovation
* Drive the premium retail agenda through collaboration and influence decisions with multiple stakeholders such as sales, trade and brand
Qualifications
Essential
* Experience managing QVC as a strategic retail partner
* Experience managing other major retail partners in the beauty/cosmetics industry
* Solid understanding of omnichannel marketing
* Experience managing P&Ls, budgets and invoices
* Experience negotiating trade terms and contracts
* Desire to work in a fast‑paced, commercially driven environment
* Strong written and verbal communication and collaboration skills
* High level of attention to detail and excellent time management
* Ambitious and driven; hungry for success and responsibility
* Keen problem solver, adept at finding effective scalable solutions
* Eager to learn, develop your skills and expand knowledge
Advantageous
* Experience managing luxury department store accounts such as John Lewis or Harrods
What We Offer
* 25 days holiday + additional day off for your birthday (not including bank holidays)
* 3 days’ personal leave for your own significant life events
* 2 paid days off for volunteering/charity work
* Optional Wella Pension Scheme (8% employer contribution, 3% employee contribution)
* Optional Family Private Medical Insurance Cover
* Income Protection
* Life Insurance (8x base salary up to 2 million payable in the event of your death in service of Wella)
* Staff Discount (80% of all hair products, 40% OPI, 1 x 50% ghd)
* EAP (Employee Assistance Program)
* Enhanced maternity, paternity and adoption leave
* Gym Benefits
* Eye Tests
* WOW Program (Bonus following exit from KKR, eligible after successful probation. For permanent employees only)
* Workplace/Nursery Benefits
* 4 weeks working remotely abroad
* Early Friday Finish during Summer
EEO Opportunities
Wella Company wants to meet the aims and commitments set out in its equality policy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make‑up of the workforce in encouraging equality and diversity.
We offer equal employment opportunity to qualified individuals without regard to race, religion or belief, colour, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital or civil partnership, pregnancy and maternity, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at: https://www.wellacompany.com/consumer-affairs.
We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled. English – Please review the Notification of Equal Opportunity Rights poster.
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