Title: Technical Program Manager
Model: Hybrid
Location: London
Salary: 100,000 - £130,000 DOE
We are working with a well-backed and fast-growing Managing General Agent (MGA) that is hiring a Technical Program Manager to join its UK team.
As part of its continued growth, the business is investing heavily in its underwriting operations, systems infrastructure, and portfolio management capabilities.
This is an opportunity to join at a key stage of growth and play a central role in delivering and improving large-scale underwriting and system implementation programmes.
The Role
As a Technical Program Manager, you will lead end-to-end implementation programmes across underwriting platforms, delegated authority, and operational system enhancements.
You will work cross-functionally with Underwriting, Operations, IT, and external insurer partners to ensure new programmes, products, and system changes are delivered on time and to a high standard.
This role sits at the intersection of technical delivery, underwriting operations, and stakeholder management.
What You’ll Be Doing
Lead programme teams to deliver successful underwriting and system implementations on time and to quality standards
Own and manage detailed project plans, proactively communicating status, risks, and dependencies to internal teams and insurer partners
Define and track key performance and quality indicators across implementation and operational delivery
Partner with Underwriting, Operations, and IT to support system configuration, testing, and rollout (including rating, quoting, bordereaux reporting, and portfolio tracking)
Drive process improvements across teams, including automation to reduce manual underwriting and reporting efforts
Identify operational and system enhancement opportunities and provide structured feedback to leadership
Ensure smooth coordination between internal teams and external stakeholders throughout the implementation lifecycle
What Our Client Is Looking For
Must be based in the UK
6+ years’ experience in technical programme management, systems implementation, underwriting operations, or insurance delivery roles
Strong understanding of MGA or delegated authority environments
Experience overseeing policy administration systems, rating platforms, or underwriting workflows
Proven ability to manage complex projects involving insurers, brokers, and internal teams
Experience running discovery sessions, gathering requirements, and defining delivery scope
Strong analytical and problem-solving capability within insurance operations
Ability to operate autonomously across cross-functional teams
Working knowledge of JavaScript and SQL preferred
Degree in Computer Science or related discipline (or equivalent experience) advantageous
What Our Client Offers
Performance-related incentives
Comprehensive benefits package
Opportunity to play a key role in scaling a high-growth MGA
Collaborative, ambitious, and commercially driven culture