Overview
Customer Delivery Driver - Melton Mowbray Superstore
Join or sign in to find your next job – This role is with Tesco. Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The availability windows show the periods of time in the week we’d like you to be available to work. We will schedule your contracted hours within these times, and you’ll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; if the times you are available to work match closely but not exactly to the advertised times, we’d still love to hear from you.
About the role
Availability Window
* Days: Sun 13:00:00 – 23:00:00; Thu 18:00:00 – 22:00:00; Sat 18:00:00 – 22:00:00
What’s in it for you?
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Request flexible working from day one
* Colleague discounts and pay day weekend benefits
* Access to wellbeing services, life cover and pension with matching contributions
* Uniform provided and access to colleague networks
Responsibilities
* Delivering your part of the customer shopping trip by ensuring the van and trays are clean and tidy
* Leaving the back yard clean, tidy and free of rubbish
* Washing trays as part of the tray wash process
* Loading the van, checking roadworthiness
* Discussing changes to customer orders, substitutions, and refunds where needed
* Handling products/deliveries with care
* Ensuring substitutions do not increase customer charges
* Delivering within the customer time slot
* Calling customers if arriving early or late and contacting the store if delays exceed 30 minutes
Requirements
* Build relationships with colleagues to support a strong team
* Warm, welcoming customer interactions and understanding customer needs
* Ability to respond quickly to changing customer needs
* Energetic and driven to exceed expectations while balancing home and work
* Share ideas with management to improve the store
* Valid UK/EU/EEA Driving licence (Full or Automatic) for at least 12 months with no more than 3 penalty points
About Us
Our vision at Tesco is to become every customer’s favourite way to shop. Our core purpose is to serve customers, communities and the planet a little better every day. We are committed to DEI and to an inclusive, accessible recruitment process. We support flexible working and aim to create a workplace where Everyone’s Welcome.
For more information about Tesco, please visit www.tescoplc.com
Job details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Retail
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