The Licensing Service carries out an important regulatory function, undertaking a range of duties to help ensure public safety and support businesses throughout the North Yorkshire Council area. The Role The role involves providing excellent customer service across the full range of local authority licensing functions, including Alcohol, Entertainment, Taxis, Animal Activities, and Gambling. This is a very varied and fast-paced role where full training and support will be provided. The team provides advice and guidance, processes applications within legal timeframes, carries out inspections, and investigates complaints. This involves working closely with various stakeholders, including internal and external partner organisations such as the Police, Fire Service, and local businesses. Responsibilities Processing applications and producing licences within legislative timescales. Inputting and interrogating statistical data. Providing professional advice to licensing enquiries. Arranging and undertaking face-to-face appointments. Investigating complaints and responding to requests for service. Identifying service improvements. Liaising with internal and external agencies. Requirements We would like to hear from candidates who have: Direct experience of or the ability to understand and apply regulation, law, and public safety. Excellent communication skills. A professional, welcoming, and positive attitude. Ability to multi-task and manage a varied workload in a flexible environment. Strong organisational skills. Exceptional attention to detail. Ability to keep clear and accurate records. Good IT skills and experience in using Office applications, including Word, Excel, and Outlook. Areas Covered The three areas are based on Parliamentary constituency boundaries and are as follows: Central: Selby, Ainsty, Harrogate, and Knaresborough Western: Skipton, Richmond, Northallerton, and Ripon Eastern: Scarborough, Whitby, Malton, and Thirsk Working Arrangements We are recruiting up to two Technical Licensing Officers and offer flexible working arrangements to suit different preferences and service needs. The role can be structured in one of the following ways: Full-time (37 hours/week) Temporary post based in Skipton expected until September 2026, covering maternity leave. Part-time post (22 hours/week) in Skipton until September 2026 (maternity cover), alongside a permanent part-time post (20 hours/week) based in Richmond or Northallerton. Additional Information Although primarily based in either Skipton, Northallerton or Richmond, you will need to travel between the offices within the area to provide demand-led support, attend meetings, and training. You will need a full driving licence. What You Will Get in Return When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. · Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays. · Pension: for your retirement with our generous local government pension scheme with an 18.5% contribution. · Fitness & Rewards: Fitness discounts with various gyms across the county. Stay on top of your game and save money. · Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK’s favourite high-street and online retailers, plus lots more. Contact and Apply For an informal discussion regarding the role, please contact Emma Hayton, Senior Licensing Enforcement Officer on 01756 706343 or Tim Chadwick, Area Licensing Manager on 01756 706455. To apply please click the Apply Now link below.