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Service coordinator (long term personalised support)

Halifax
Calderdale Council
Service coordinator
Posted: 6h ago
Offer description

Post Ref: CC460

Please note: Priority candidates will be seen in the first instance

We have an excellent opportunity for a service Coordinator to join the Older People and Physical Disability Team in Calderdale which sits in the portfolio for long term personalised support. While the posts sit within the Central Team there is flexibility in home working and access to touch down hubs to support the future development of community networking.

Calderdale Adult Services have a dedicated older people and physical disability service based across five locality teams. You will join a supportive, compassionate and knowledgeable team making a real difference in people's lives. Working alongside individuals from 17 years up, families, informal carers and external agencies. You will hold a varied case load which may include supporting young people transitioning to adult services, completing Care Act Assessments, support planning and reviews within the community and residential settings. Coordinating hospital discharges, Continuing Healthcare assessments, carers assessments, supporting individuals around homelessness, substance / alcohol misuse. Building trust with individuals who may be reluctant to accept support. Work with direct payments and support with financial assessments where required.

Calderdale's approach to social work is to be creative, proactive, preventative, and personalised with a focus on holistic strengths-based assessments. The council is passionate about engaging with adults, carers, and their families to ensure a personalised approach is at the heart of every conversation. As a Service Coordinator you will have a pivotal role as part of the social work team supporting individuals to maximise their potential and improve their quality of life and overall wellbeing.

The role requires you to be:

* An effective communicator and active listener as you will support individuals, carers, and families which requires understanding their lived experience.
* Excellent organisation skills as you be required to manage your own time and casework to ensure tasks are prioritised daily.
* Confident in working with other stakeholders as part of a multi-disciplinary team.
* Good record keeping as you will be required to make accurate case recordings, type factual assessments and detailed support plans.
* Ability to assimilate information and make professional judgements as you will be required to support safeguarding enquiries and raise any complex issues particularly those involving risk to your management team.
* A caring and compassionate person as you need to have a willingness to help others and demonstrate emotional empathy to be successful in this role.

We also encourage applicants with:

* A background in the Adult Social Care Sector who are looking for an opportunity to develop skills in assessment and increase knowledge around legal frameworks.
* We are keen to encourage applicants who have experience of helping others in their communities and have demonstratable experience of how they made a difference.

What we are proud to offer:

* A supportive team culture which is enabled through various communication platforms to ensure you remain connected even if working from home.
* A learning and reflective environment either as part of a team, through the supervision and appraisal systems or wider learning training and reflection opportunities.
* Support and investment in your professional development.
* A flexible working policy which ensures personal and work life balance is maintained.

For an informal discussion, please contact Sammy Richardson Team Manager 07825357652.

Closing Date: 27th July 2025

Interview Date: w/c 4th August 2025

We may utilise digital interview methods.

As part of our Vision (

On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change.

Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.

Post Ref: CC460

Please note: Priority candidates will be seen in the first instance

We have an excellent opportunity for a service Coordinator to join the Older People and Physical Disability Team in Calderdale which sits in the portfolio for long term personalised support. While the posts sit within the Central Team there is flexibility in home working and access to touch down hubs to support the future development of community networking.

Calderdale Adult Services have a dedicated older people and physical disability service based across five locality teams. You will join a supportive, compassionate and knowledgeable team making a real difference in people's lives. Working alongside individuals from 17 years up, families, informal carers and external agencies. You will hold a varied case load which may include supporting young people transitioning to adult services, completing Care Act Assessments, support planning and reviews within the community and residential settings. Coordinating hospital discharges, Continuing Healthcare assessments, carers assessments, supporting individuals around homelessness, substance / alcohol misuse. Building trust with individuals who may be reluctant to accept support. Work with direct payments and support with financial assessments where required.

Calderdale's approach to social work is to be creative, proactive, preventative, and personalised with a focus on holistic strengths-based assessments. The council is passionate about engaging with adults, carers, and their families to ensure a personalised approach is at the heart of every conversation. As a Service Coordinator you will have a pivotal role as part of the social work team supporting individuals to maximise their potential and improve their quality of life and overall wellbeing.

The role requires you to be:

* An effective communicator and active listener as you will support individuals, carers, and families which requires understanding their lived experience.
* Excellent organisation skills as you be required to manage your own time and casework to ensure tasks are prioritised daily.
* Confident in working with other stakeholders as part of a multi-disciplinary team.
* Good record keeping as you will be required to make accurate case recordings, type factual assessments and detailed support plans.
* Ability to assimilate information and make professional judgements as you will be required to support safeguarding enquiries and raise any complex issues particularly those involving risk to your management team.
* A caring and compassionate person as you need to have a willingness to help others and demonstrate emotional empathy to be successful in this role.

We also encourage applicants with:

* A background in the Adult Social Care Sector who are looking for an opportunity to develop skills in assessment and increase knowledge around legal frameworks.
* We are keen to encourage applicants who have experience of helping others in their communities and have demonstratable experience of how they made a difference.

What we are proud to offer:

* A supportive team culture which is enabled through various communication platforms to ensure you remain connected even if working from home.
* A learning and reflective environment either as part of a team, through the supervision and appraisal systems or wider learning training and reflection opportunities.
* Support and investment in your professional development.
* A flexible working policy which ensures personal and work life balance is maintained.

For an informal discussion, please contact Sammy Richardson Team Manager 07825357652.

Closing Date: 27th July 2025

Interview Date: w/c 4th August 2025

We may utilise digital interview methods.

As part of our Vision (

On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change.

Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel. #J-18808-Ljbffr

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