INTRODUCTION
Hanto Recruitment is proud to be working once again with our long-term client in Norwich. The company is looking for a Retail Assistant to join their team on a full-time permanent basis. The ideal candidate would be hardworking with a positive attitude, a keenness to work with high-end products, and the ability to deliver personalised customer service..THE COMPANY
My client specialises in high-end luxury lighting products, with over 40 years’ experience in the industry. They are one of the leading electronic retailers in East Anglia, with showrooms in Norwich as well as Bury St Edmunds and Felixtowe. They have an excellent work culture and are five-star rated on Google, highlighting their high level of quality and service.
THE ROLE OF A RETAIL ASSISTANT
You will be working in partnership with other retail colleagues. The successful candidate will be able to offer excellent and personalised customer service to each individual who enters the store. You will liaise with customers, identifying their requirements, offering product suggestions and guidance to best suit the needs of the customer.
DAY-TO-DAY RESPONSIBILITIES OF A RETAIL ASSISTANT
1. Greeting and assisting customers in a friendly and professional manner.
2. Assisting customers with any queries they may have on products.
3. Providing product information and recommendations.