Sales Administration Co-ordinator | Milton Keynes | up to £30,000 | Permanent The Opportunity This is a mission-critical coordination role at the heart of a rapidly growing engineering business. Our client is a leading European specialist in the manufacture and maintenance of internal rail door systems. Following a year of exceptional growth, their UK operation is investing heavily in systems and structure, creating a need for a proactive "central hub" to manage the flow of information across the business. This is not a basic administrative position; it is a high-impact role where you will be the "glue" connecting engineering, the workshop, and the customer. You will have the autonomy to help transition the business into a more structured, world-class operation, ensuring that technical projects move smoothly from order to delivery. Responsibilities: Engineering & Operations Support: Manage the flow of technical documentation, work orders, and engineering change notices to ensure the workshop remains efficient. Customer Liaison: Act as a professional point of contact for customer enquiries, providing timely updates and ensuring all requests are directed to the right technical teams. Process Coordination: Track project deadlines and proactively chase internal stakeholders to ensure KPIs and delivery schedules are met. System Management: Support the business in maturing its digital record-keeping, including the transition of files to new platforms and the use of Sage for basic transactions. Cross-Functional Communication: Bridge the gap between Quality, Commercial, and Field Service teams to ensure accurate information reaches every department. The Candidate: We are looking for an assertive, highly organised individual who thrives in a technical environment. You should be someone who enjoys "owning" a process and isn't afraid to chase for information to keep a project on track. Experience: Proven administrative or coordination background within an engineering, manufacturing, or technical service environment. Skills: Highly competent with Microsoft Office (Outlook, Word, Excel) and able to manage competing priorities with ease. Communication: Confident and professional when dealing with both internal teams and high-profile customers. Attributes: Assertive, detail-oriented, and proactive - someone who looks to prevent issues before they arise. Systems: Previous experience with Sage or document management systems is desirable, though full training will be provided. Location: Milton Keynes Salary: Up to £30,000 Benefits About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas – recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise – Business specialising in blue collar trade & technical services – permanent and temporary. Ford & Stanley Recruitment – Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search – Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance – Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy