Salary: £24,000 - 27,000 per year Requirements: Excellent communication skills. Excellent data capture. Can-do and willing to help attitude. Good end user patience. Ability to keep calm under pressure. Attentive nature. Keeping with a neat and tidy working policy. Previous office work experience. Email use for business purposes. Phone handling. UK Drivers license & access to or use of your own car required. Must be able to work legally in the UK. Must be comfortable in a permanent office environment. Must be able to reliably commute to our office location. Must have their own or access to a vehicle and a UK drivers license. Must have some form of prior work experience; specific IT experience is a bonus but not essential. Responsibilities: Answering incoming technical calls. Raising and logging tickets. Resolving technical problems with end users. Helping the users over the phone and email. Remotely controlling users PCs to resolve issues. Communicating with suppliers/partners to resolve problems. Escalating problems where needed. Configuration of new client hardware. Technologies: Hardware Support Azure Cloud Network Sage Windows More: We are a leading MSP based in Wingerworth, Chesterfield, established in 2001, dedicated to enhancing business operations through modern IT solutions and exceptional customer service. Our portfolio includes industry-leading brands such as Microsoft and OpenText. As we expand our team, we seek an IT Support Technician for an in-person role. We offer competitive salaries, opportunities for promotion, and a smart casual dress code. On-the-job training will be provided, and we value individual potential over experience. last updated 14 week of 2026