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Customer service advisor - 2 days in bristol / 3 days remote

Bristol (City of Bristol)
WA Consultants
Customer service advisor
Posted: 10 June
Offer description

Ready to make a real difference in the early years education sector? We're on the lookout for a Customer Service Advisor. Bristol office 2 days per week. The other 3 days will be remote. Your role will be varied, dynamic, and impactful. Main Duties ✅ Generating new business enquiries by contacting decision makers within nurseries and early years settings to discuss their training needs for both new and existing staff. ✅ Identifying apprenticeship recruitment opportunities within nurseries and early years settings. ✅ Developing employer relationships so that existing customers become regular, reoccurring clients while cross-selling other programmes from our portfolio. ✅ Building a database of local authority contacts to help promote our services regionally, as well as managing procurement windows to ensure funding can be secured across all programmes. ✅ Attending sector-specific networking events in your region. ✅ Performing quarterly market analysis of your sales territory to identify new opportunities, competitors, trends or any big challenges. ✅ Reporting accurate sales pipeline information and forecasting monthly start numbers. ✅ Updating the internal CRM system to record activity and communications. Business Support ✅ Collaborate with other departments to promote the company more effectively, and to ensure smooth processing of sales administration. ✅ Identify possible weaknesses in current methodology to drive continuous improvement within the team and across the wider business. We're searching for: - A natural communicator with an excellent phone manner, capable of building rapport with stakeholders of all levels. - A strong written communicator, capable of producing detailed and engaging sales proposals. - Experience working to and exceeding sales KPIs. - An ambitious and resilient individual, motivated to build a lucrative sales career. - Knowledge of apprenticeship programmes is an advantage but not essential. Want to find out more of course you do! (phone number removed) (url removed) WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003

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