Overview
Job Title: Head of Student Recruitment & Admissions
Department: Marketing and Communications
Location: Liverpool
Application Deadline: 26 September 2025
Compensation: £44,667 - £46,910 per year
Key Responsibilities
* Provide leadership and accountability for student recruitment and admissions activity, ensuring alignment with the College’s strategic priorities.
* Plan, implement, and evaluate student recruitment and admissions strategies that achieve enrolment targets and meet quality expectations.
* Lead the development and embedding of the newly created admissions attraction function, setting standards and ensuring the service delivers personalised engagement and improved conversion.
* Manage and lead the admissions experience from inquiry through to enrolment, ensuring smooth, efficient and innovative applicant engagement.
* Manage and develop the Student Recruitment and Admissions team, including Admissions Coordinators, setting objectives, monitoring performance, and ensuring professional standards.
* Work in partnership with the Head of Student Administration to align admissions with wider student services and enrolment processes.
* Coordinate with the Head of Marketing and Communications to ensure recruitment campaigns and events translate effectively into applicant attraction and admissions outcomes.
* Collaborate with key college stakeholders to ensure smooth transition from admission to enrolment.
* Champion equality, diversity, and inclusion by ensuring all admissions practices are fair, transparent, and inclusive.
* Lead the effective use of CRM and admissions systems, driving improvements in applicant tracking, data insight, and service delivery.
* Ensure full compliance with safeguarding, data protection, equality legislation, and funding regulations.
* Act as the lead for admissions, representing the function internally and externally, ensuring the College maintains and enhances its established reputation as The College for Business.
Professional Practice and Values
* To contribute fully to the mission and values statement of the College Group ensuring its effective implementation in all aspects of College life.
* To take a proactive approach and responsibility for personal professional development, Health & Safety, and meeting other regulatory compliance (e.g. GDPR, Safeguarding), thereby enabling safe and professional working practices to be observed at all times.
* To support cross college actives as required, particularly during key enrolment and invigilation periods.
* Carry out any other relevant and appropriate duties as determined by the needs of the service and as appropriate to the grade.
Note: This role profile serves as a framework to outline the main areas of responsibility. You may be required to undertake other activities of a similar nature that fall within the remit of your area of work.
Skills, Knowledge & Expertise
Essential Criteria:
* Significant experience in student recruitment and/or admissions within an educational setting or comparable setting.
* Demonstrable commitment to equality and inclusion and acknowledgment of the importance of this within an outstanding recruitment and admissions service.
* Proven ability to lead, inspire, and develop a team, with clear accountability for performance.
* Excellent communication and presentation skills.
* Exceptional organisational and project management skills.
* Proficiency with CRM systems and data analysis tools.
* Strong commitment to delivering high-quality customer service.
* Ability to adapt to sector changes and innovate in recruitment practices.
* Understanding of compliance and regulatory frameworks for admissions.
* Degree or equivalent experience, with commitment to ongoing professional learning.
* Ability to build positive relationships with external and internal stakeholders.
Desirable Criteria:
* Evidence of innovation in designing or leading new services or processes.
* Knowledge of FE and HE systems, pathways, and qualifications.
Job Benefits
Why Join The City of Liverpool College?
As a valued member of our College community, you’ll enjoy a comprehensive range of benefits, dedicated wellbeing support, and meaningful opportunities for professional growth and development. Benefits include:
* Generous holiday allowance: 40 days annual holiday allowance, plus 1 annual wellbeing day.
* Pension Scheme: Local Government Pension Scheme with employer contributions up to 20.20%.
* Employee Benefits Platform: Discounts at major retailers, Cycle to Work, cinema/leisure discounts, tech discounts, and more. Salary sacrifice options available.
* Health and Wellbeing: Health Assured EAP (24/7), wellbeing resources, Wisdom App, eye test vouchers (Specsavers), flu vaccinations.
* Travel: Interest-free loans for annual travel passes to Merseytravel/Merseyrail with potential savings.
* Flexible Working: Flexible options depending on business needs.
* Professional Development: Formal and informal development opportunities.
* College Benefits: Free staff access to sports/fitness facilities and staff discounts at college services.
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