Target Range: $21.00/hr – $23.00/hr. Actual starting pay will vary based on location, experience, skills, specialty, and education. Eligible for Annual Discretionary Cash Bonus Target: 10% and Annual Discretionary Restricted Stock Units Bonus Target: 10%. These discretionary target bonuses may be awarded semi‑annually based upon performance goals and targets.
About This Job
The Consumer Lending Operations Specialist is responsible for supporting and funding consumer lending products such as Auto Lending and Unsecured Lending. Comprehensive knowledge and experience of auto lending is a must. The role performs a variety of operational duties to support the consumer lending business and may require overtime and some Saturdays, as needed.
Responsibilities
* Review and fund consumer automobile loan applications that conform to credit decisioning in accordance with approved guidelines and policy constraints while meeting service level agreements.
* Prepare required write‑ups (as applicable) and ensure all due diligence and background evaluation is complete and thorough before loan funding.
* Communicate effectively with appropriate parties to satisfy conditions and maintain stellar internal and external customer service.
* Thorough review and evaluation of all documentation related to the loan file to ensure accuracy and completeness.
* Work in a team‑oriented, fast‑paced environment by contributing to operational efficiencies and by meeting or exceeding key performance indicators.
* Prepare and complete journal entries and reconciliations.
* Ensure applications/loans meet regulatory requirements.
* Other duties as assigned to meet business and company needs.
Qualifications
* 2+ years in auto loan funding.
* Experience in other consumer lending products (unsecured lending, credit card, etc.) preferred.
* Applied knowledge of loan funding fundamentals and standard industry practices.
* Excellent organizational skills.
* Attention to detail is a must, along with a keen eye for identifying problems on a loan.
* Strong math skills and computer literacy, including Microsoft Office proficiency.
* Ability to work under pressure, multi‑task, and meet deadlines in a fast‑paced environment.
* Excellent verbal and written communication skills (English) and negotiation skills.
* Willingness to perform multiple functions throughout the day as the need arises.
* Ability to work well within a team in a production environment with expected service level standards.
Employee Benefits
* Medical, Dental, Vision, and Life Insurance.
* Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year).
* HSA or FSA account and other voluntary benefits.
* 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan.
* Employee Mortgage Loan Program and free access to an Axos Bank Account with Self‑Directed Trading.
Equal Employment Opportunity
Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.
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