Technical Author Engineer – 18 month FTC
Join Eaton and be a part of our commitment to providing impactful, energy‑efficient solutions that shape a sustainable future. At Eaton, we make what matters work, and we are dedicated to fostering a workplace where ethics, inclusion, diversity, and our people are at the forefront.
What You’ll Do
* Support customers with after‑sales solutions by writing documents and guides that explain how to use products and services.
* Research products for evaluation, planning, development and creation of all technical materials across multiple media formats.
* Conduct target audience analysis to determine the type of technical document required and the most suitable medium for hosting.
* Research, outline, write and edit content, collaborating with various departments to understand project requirements.
* Gather information from subject‑matter experts to develop, organize and write procedure manuals, technical specifications and process documentation.
* Work with development and support leads to identify documentation repositories, revise and edit content and determine optimal solutions for data compilation and centralized storage.
* Research, create and maintain information architecture templates that adhere to organizational and legal standards, ensuring easy data migration.
* Develop content in alternative media forms for maximum usability, maintaining a consistent voice across all documentation.
* Assess content for clarity, consistency and conciseness to ensure it is mistake‑free, easy to follow and up‑to‑date.
* Revise, review or modify documents prepared by others and maintain existing documentation.
Qualifications
* Bachelor’s degree (or equivalent) in Engineering, Communications or a relevant technical field.
* At least 2 years of proven experience as an effective technical writer within an engineering field.
Skills
* Knowledge of life safety systems required.
* Affiliation with ISTC or equivalent preferred.
* Ability to demonstrate strong understanding of UL864+217 and EN‑54 (minimum requirement).
* Analytical thinking and problem‑solving skills.
* Consistent ethical mindset.
* Strong interpersonal and influencing skills; ability to coordinate effectively.
* Excellent organizational skills; capable of multitasking and solving problems.
* Solid understanding of SDLC (Systems Development Lifecycle).
* Good knowledge of computers and relevant software packages.
* Ability to work well in a team environment and independently plan and execute work initiatives.
* Strong organizational, planning and project management abilities.
What We Offer
* Competitive compensation and benefits package.
* Challenging projects in dynamic collaborative team.
* We make your aspirations matter – Eaton encourages internal promotion, whenever possible.
* We make your growth matter – We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University.
* We make your contributions matter – reliability, safety, efficiency and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies.
* We make your wellbeing matter – We put your health and safety first. Wellness at Eaton is more than a program, it’s about changing the environment by offering the right tools to help empower employees to make that happen.
Seniority Level
* Entry level
Employment Type
* Full‑time
Job Function
* Other
Industries
* Appliances, Electrical and Electronics Manufacturing
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
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