Role: Refuge Worker Based: Hillingdon Rate: £18 - £19 umb Start Date: ASAP Duration: Temp ongoing Hours: 35 hours per week Our client, a specialist Domestic Violence charity, is looking to recruit a Refuge Worker responsible for providing high-quality practical and emotional support to survivors of domestic violence and their children living in their refuges. Synopsis of duties: Providing practical and emotional support to survivors of domestic violence and other forms of violence and abuse Conducting key work sessions regularly and keeping casework records up to date Be present at the refuge when contractors attend, homegroup, pest control, water checks, cleaner, etc, accompany them to all the rooms when required Carry out CCTV Checks daily, H&S checks daily, weekly or monthly checks on all the floors Carry out evacuation( monthly), fire drills (monthly) and fire alarm testing (weekly) Be onsite to monitor and sign in guests, e.g. health visitors, social workers, etc Have face-to-face sessions with residents weekly Help residents complete most forms, sometimes housing applications, etc which is time-consuming Report housing maintenance issues following checks Attend to women on an ad-hoc basis Provide cleaning products, etc Keep on top of service charges and rent arrears, and ensure residents are paying monthly when their benefits come in, you may need to check evidence of this monthly Attend appointments, GP, court hearings, etc with clients Physically see the state of the house, i.e. to book work like gardening, broken furniture, etc any repairs Keep an inventory of outstanding items in-house, like cleaning products, pots, pans, emergency food, etc Distribute or unpack donations Prepare residents or houses for cultural events, e.g. Eid, giving out donations, putting posters around the house, celebrating with residents Carry out house meetings, H&S recording, or chasing Turn around voids, prepare rooms, or get maintenance, take referrals Physical presence at site, may need to attend to other sites Lone working sometimes when there is no site cover Take part in staff meetings and supervision meetings, sometimes offsite Essential Requirements: Experience of working in a refuge Experience working with vulnerable adults and children, acknowledging safeguarding concerns, and responding appropriately Experience working with victims of domestic abuse in a professional capacity Enhanced Child and Adult workforce DBS on the update service DBS dated within the last 12 months or on the update service