• General administrative duties for a small lettings company.
• Answering phones, directing calls, handling mail, checking & replying to emails over various email accounts.
• Advertising properties, taking photos, arranging viewings, and finding suitable tenants.
• Dealing with tenant queries, organising repairs, maintenance, and regular inspections.
• Mediating in tenant disputes and providing a first response to tenants as well as supporting tenants in setting up universal credit claims.
• Preparing and finalising tenancy agreements and managing deposits, chasing arrears, and handling legal notices if needed.
• Ordering supplies for repairs and for refurbishment projects.
• Arranging meetings & organising the company diary.
• Processing invoices, tracking expenses, basic bookkeeping, and assisting with staff & contractor onboarding.
• Filing, data entry, creating reports and ensuring digital & physical records are secure and up-to-date.
This job description is not exhaustive. The role would suit somebody who has both administrative experience, has worked in a similar industry like property lettings, can work independently and manage their own time. You would need to have transport and be able to drive. We can discuss the hourly rate, depending on skills & experience.