Your new company A well known university with two campuses based in Cardiff. This campus has parking but is not easily accessible via public transport. Your new role Provide a professional and efficient switchboard service, responding to internal and external calls Welcoming visitors to campus and maintaining accurate visit logs Support with general enquiries, taking and relaying messages, issuing access cards and keys Process vehicle bookings and visitor parking Assisting with events What you'll need to succeed Excellent understanding of how to provide superb customer care, supporting enquiries in a courteous, helpful and informed manner. Working knowledge of Microsoft Office packages including Word, Excel and Outlook. Clear communication skills written, over the telephone and in-person, able to interact with, and manage the expectations of a variety of service users. Experience of working in a customer-focused environment. Experience of answering and transferring telephone calls. Must be able to work 12:30pm to 6pm (Monday to Friday) What you'll get in return Temporary role until Christmas with possible extension £13.27 per hour Campus parking Set working pattern - afternoons only What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)