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Registration officer - registrars service

Pontypool
Torfaen County Borough Council
Registration officer
€30,562 a year
Posted: 14h ago
The role

Registration Officer - Registrars Service

Part‑time, 15 hours per week

Are you an experienced registration professional looking for your next challenge? Torfaen County Borough Council is seeking an accomplished, meticulous individual to join our Registrars service.

In this vital role, you will carry out the statutory duties of a Deputy Superintendent Registrar and Deputy Registrar, conducting customer interviews for births, deaths, and stillbirths, and registering civil marriages, partnerships, and citizenship ceremonies across the borough. The role also includes delivering non‑statutory celebratory services.

As the successful candidate, you will have excellent customer care and communication skills, be computer literate, and feel confident adapting to situations in a composed, professional manner. You must hold GCSE Grade C or above in English and Mathematics, alongside the Nationally Accredited Programme (NAP) qualification OR have extensive operational experience working within the Civil Registration Service.

For an informal discussion regarding this vacancy please contact: Chantell Hatherall Tel: 01495742133 , email: Chantell.hatherall@torfaen.gov.uk

You must demonstrate how you meet the Essential criteria listed in the attached Person Specification in order to secure an interview: How to apply Guidance for applicants Torfaen County Borough Council.

Torfaen County Borough Council strives to be a fair, supportive and effective employer. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. The Council expects all employees, paid or unpaid, to share this commitment. We value the range of experiences that a diverse workforce brings and therefore we welcome applications from people of all backgrounds and under‑represented groups.

Welsh Language Skills are desirable for this post but not essential.You are welcome to submit your application in English or in Welsh. Each application will be treated equally.

We are a registered Disability Confident Leader and are committed to the employment and career development of disabled people. Our Guaranteed Interview scheme guarantees that people with disabilities will be invited to interview, so long as they meet the essential requirements for the role. If you have a health condition, are neurodivergent, or use British sign language, and need to discuss reasonable adjustments, please contact the recruiting manager. We can only work with you to arrange adjustments if we are made aware of your requirements prior to your application submission, test or interview.

Please ensure that you only apply for this position via Torfaen Council’s vacancies website. CVs and applications submitted to any other websites are not received by us.

Job details

Salary: £29,064 - £32,061 Pro Rata | Grade 5. Contractual hours: 15. Basis: Part Time Package Permanent | 15 hours per week. Job category/type: Resources. Date posted: 11/06/2026. Job reference: REQ006391.

How to find us

Torfaen County Borough Council

Civic Centre

Pontypool

NP4 6YB

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