Overview
An exciting opportunity within the Administrative and Clerical team in the Audiology Department at University Sussex Hospitals NHS Foundation Trust, based at Brighton.
Responsibilities
* Provide administrative and clerical support for all Audiology outpatient clinics, including patient registration, booking appointments and processing referrals.
* Adhere to the Patient Access Policy, Waiting Time Targets and Partial Booking Procedures.
* Ensure all patient appointments are booked on receipt of referral and triage.
* Ensure patients are assigned to the right clinic first time.
* Maintain an efficient telephone service.
* Minimise short notice cancelled clinics and optimise clinic capacity.
* Maintain stock levels and order goods as required.
* Support clinic reception and scheduling across different sites as part of the Audiology team.
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