Better places, thriving communities.
Transport & Travel Administrator
Join Mitie – the future of high‑performing places.
Role and Responsibilities
* Act as the first point of contact for all transport and travel enquiries from military personnel, civilians, and contractors.
* Coordinate personnel travel arrangements including flights, rail, taxis, and hire vehicles in line with MOD policy and duty of care.
* Manage vehicle bookings, driver scheduling, permits, and fleet administration using systems such as Amex GBT and Clarity Phoenix.
* Maintain accurate transport records, journey logs, audit trails, and compliance documentation to meet MOD requirements.
* Monitor adherence to MOD transport regulations, health & safety standards, and site procedures.
* Produce utilisation reports and provide operational support, including flexible driving duties when required.
Required Qualifications
* Strong IT literacy, including Microsoft Office (particularly Excel) and web‑based booking systems.
* Previous experience in transport, fleet, or travel administration environments.
* Excellent attention to detail and ability to manage multiple priorities in a fast‑paced setting.
* Strong communication skills and professional telephone manner.
* Full UK driving licence (Category B).
* Eligible for, or able to obtain, the required MOD Security Clearance.
Desirable
* Experience with Amex GBT, Clarity Phoenix, MyDrive or Campbell systems.
* Familiarity with MOD environments and transport regulations (e.g. JSP 800).
* IOSH Working Safely or NEBOSH equivalent.
Benefits
* A key operational role supporting critical MOD transport and logistics services.
* A structured, professional working environment with development opportunities.
* The chance to grow your career with a leading facilities and services provider.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments during the recruitment process, please let us know by emailing Zehdan Raja at zehdan.raja@mitie.com.
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Together our diversity makes us stronger.
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