We're expanding our head office team and looking for a motivated Internal Sales Adviser to join us in Glenrothes. This is a fantastic opportunity to grow your career with a long-established, reputable company within the UK water storage industry.
In this office-based role, you'll learn about our full range of hot water systems to offer technical advice, prepare quotations, manage orders, and support both existing and new customers. You'll work closely with the wider sales team and play a key role in driving customer satisfaction and sales growth.
Keys Responsibilities:
* Provide technical advice and product recommendations
* Prepare and follow up on quotations
* Handle inbound and outbound sales enquiries
* Make proactive sales calls to customers and potential customers
* Process orders and manage sales administration tasks
* Support external sales and marketing initiatives
* Build and maintain strong customer relationships
What We're Looking For:
* Sales or customer service experience (technical product knowledge is a plus)
* Strong communication skills – verbal and written
* Confident, friendly, and customer-focused approach
* High level of numeracy, literacy, and attention to detail
* Target-driven with a desire to learn and achieve
* Organised and professional, with good time management
* Knowledge of plumbing, heating, or renewables is an advantage
What We Offer:
* Competitive salary based on experience
* Bonus scheme based on performance
* Company pension scheme
* 26 days annual leave + 8 statutory holidays
* Ongoing training and development
* A collaborative, supportive work environment
How to Apply:
Interested candidates are invited to submit their CV and a cover letter.
About Us:
McDonald Water Storage is one of the UK's leading manufacturers of hot water storage solutions, offering both standard and bespoke products. We're an independent British company operating from a modern 25,000 sq ft facility in Glenrothes, Fife.
Now in our 80th year and proudly in the third generation of Stewart family ownership, we're committed to delivering high-quality solutions with a personal touch. Our core values — Integrity, Partnership, Quality, Agility, and Innovation — shape everything we do, from how we support our customers to how we develop our products.
We're an Equal Opportunity Employer and welcome applications from all backgrounds.
Job Types: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year
Benefits:
* On-site parking
Work Location: In person
Application deadline: 21/09/2025
Reference ID: ISA/Sep25