Job Description
Role Title: SAP Service Design and Transition Manager
Duration: 6 month contract
Location: Telford, Hybrid 2/3 days onsite
Rate: up to £448.88 p/d Umbrella inside IR35
Role purpose / summary
The SAP IT Service Design and Transition Manager is responsible for ensuring new and modified IT services are designed, validated, and transitioned into the live environment in a structured, efficient, and risk-mitigated manner. This role requires a strong blend of service design, change management, and stakeholder engagement, and works closely with project teams, technical architects, and Service Operations.
Core Responsibilities:
Service Design & Readiness
* Coordinate the design of new or changed services, ensuring they meet functional and non-functional requirements.
* Ensure all service design packages (SDPs) are complete, accurate, and approved.
* Validate that services are designed for operability, supportability, scalability, and compliance.
Transition Management
1. Plan and manage service transition activities across the full lifecycle, ensuring minimal disruption to existing services.
2. Ensure new services or c...