Neighbourhood Response Officer
05112025_1762352237 Posted: 11/05/2025
Neighbourhood Response Officer
Kent, Maidestone
Temporary
Office based - Mon to Fri
£24.54 Umbrella
Social Housing Experience Needed
Daniel Owen are proud to be representing a well-known company based in the Kent, Maidstone area who are looking for a highly skilled Neighbourhood Response Officerto join their team.
Purpose of the Job - Neighbourhood Response Officer
1. Respond to tenant and resident enquiries, complaints, and concerns regarding neighbourhood issues.
2. Carry out inspections and visits to address anti-social behaviour, environmental issues, and housing-related concerns.
3. Liaise with residents, contractors, and internal teams to resolve issues efficiently.
4. Monitor and enforce compliance with tenancy agreements and local housing policies.
5. Investigate and report on complaints, incidents, or service failures.
6. Provide advice and support to residents on housing services, repairs, and community initiatives.
7. Record and maintain accurate case files, reports, and documentation.