Job Title: Housing Officer
Location: Hampshire
Salary: 28,000-35,000
Hours: Monday-Friday 40 hours per week 8.30am-5pm
Contract Type: Fixed Term Contract-6 months
Purpose of the Role
Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Hampshire area.
The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures.
Duties and Responsibilities
Supporting Service Users
* Manage a caseload of Service Users.
* Conduct dispersals, inductions, and welfare checks.
* Signpost SUs to local services (e.g., healthcare, shops).
* Arrange and support transport or relocation as needed.
* Ensure the health, safety, and timely move-on of Service Users.
Managing Properties
* Conduct monthly inspections and arrange necessary maintenance.
* Prepare properties for re-occupation or hand back to landlords.
* Maintain compliance with health and safety standards.
* Ensure minor repairs are completed and inventory is managed.
Required Skills
* Experience as a Housing Officer or similar role.
* Awareness of diverse cultures and backgrounds.
* Empathetic, adaptable, and resilient.
* Strong problem-solving and communication skills.
* Well-organised with effective planning abilities.
* Able to work independently and as part of a team.
* Full UK driving licence required.
Benefits
* 25 days annual leave plus bank holidays
* Health Membership
* Life cover
* 6-month probation period
* 4% employer and 4% employee pension contribution
* Laptop, phone, and other equipment as needed
* Employee Assistance Programme
* Referral scheme
The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role.
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