Overview
Office Administrator / Customer Service Assistant - 100% office based in Greenford Middlesex
Full-time | £30,000 - £32,000 per annum | 45 hours/week | Monday to Friday | Immediate Start
What We're Looking For
* A confident communicator with excellent organisational skills
* Solid experience with Microsoft Excel (spreadsheets, reports, data entry)
* Experience using BisTrack (or similar ERP/order management software)
* A proactive attitude and the ability to juggle multiple tasks
* Someone comfortable working in a hands-on, industrial-style office environment
* You will live locally within a 30 min commute
* Reliable, detail-oriented, and happy to get stuck in wherever needed
What Youll Be Doing
* Meeting and greeting customers in our shop
* Answering and transferring incoming calls
* Taking and processing customer orders via phone and email
* Responding to queries about products, deliveries, and replacements
* Using BisTrack to manage orders, stock availability, and customer records
* Using Excel for reports, data entry, and administrative tasks
* Helping with invoicing, credit control, and general finance support
* Occasionally going into the warehouse to check on product availability
* Drafting reports, correspondence, and managing office documentation
* Organising office equipment, supplies, and contracts
* Assisting with payroll and booking travel, meetings, or events as needed
* Maintaining filing systems and databases
* Pitching in with any other clerical duties that help the office run efficiently
Role Details
* Hours: 45 hours per week (start time to be discussed)
* Days: Monday to Friday
* Salary: £30,000 - £32,000 depending on experience
* Start Date: ASAP
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
End of description.
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