Job overview
This is an exciting secondment opportunity to lead on the clinical operational management of the Community Paediatrics service for KCHFT. The ideal candidate will have experience and knowledge of the service including the clinical assessments undertaken, national and local drivers and knowledge of national guidance in relation to neurodevelopmental conditions.
Knowledge and experience with maintaining KPIs, waiting list management and demand and capacity planning will be required.
A job share may be possible for the right candidate(s) to support the continuation of clinical work.
Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom. If you feel you qualify for sponsorship via a discounted salary threshold, please contact us via
Main duties of the job
The Clinical Operations Manager is responsible for effectively managing; leading and developing the service to ensure that quality standards are maintained with performance managed against outcomes and agreed Key Performance Indicators (KPI’s). They will look to continual development and improvement of the service, and seek to progress new service and business opportunities, which positively impact on the service.
The role will provide a lead in providing assurance in clinical outcomes and governance, service development and projects. They will also work collaboratively with all senior managers across the service and division to support equitable and consistent core functions.
Working for our organisation
Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent
We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences
We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission
The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work
As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both
See where you can go with KCHFT
Detailed job description and main responsibilities
Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB). Nursing vacancies are also open to Student Nurses and Newly Qualified Nurses.
As a community Trust many of our roles require individuals to be able to drive to perform their duties. As such you will be asked to confirm you have a full UK driving licence where driving is a requirement of the role to be able to proceed with your application. We are committed to supporting candidates with disabilities into employment, if you are unable to drive due to a disability, please contact the Recruitment Team via quoting the vacancy reference number so we can support you further.
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Find out more about the community difference Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Person specification
Qualifications
Essential criteria
1. Educated to Masters level (or equivalent) in a relevant discipline; Registered health care professional (eg. NMC/HCPC).
Desirable criteria
2. Mentorship/coaching qualification
Experience
Essential criteria
3. Significant experience within the NHS, line management experience, managing projects, KPI/ RTA compliance, resolving complaints
4. Experience of performance management, clinical, governance, QI
Desirable criteria
5. Experience of audit and/or research
Knowledge
Essential criteria
6. Knowledge of managing neurodivergent conditions
Skills
Essential criteria
7. Ability to work strategically and operationally, use of initiative, commitment to service improvement, able to use a variety of digital systems, able to lead change
Desirable criteria
8. Use of RIO
Employer certification / accreditation badges