As Nationwide's Deputy Data Protection Officer, you will support the DPO in providing strategic leadership of our Data Protection oversight agenda. You will work closely with the Business to ensure processing activities are known and assessed for risk and compliance.
The team provides the framework and Oversight for the first line to ensure compliance with existing and future Data Protection law. The Deputy Data Protection Officer is instrumental in designing and implementing this across Nationwide.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London offices.
What you'll be doing
As part of this role, you will be responsible for:
* Supporting the Society wide approach to compliance with the Data Protection Act and other Data regulation/legislation such as PECR through effective framework implementation and Oversight. A Society wide RACI is in operation that dictates which department is directly accountable for completing required compliance activities.
* Supporting the DPO to provide assurance to executive management and the Board Risk Committee on the status of Data Protection Compliance, and the adequacy and effectiveness of risk management to mitigate key operational, legal, regulatory and conduct risks.
* Employing various approaches for Data Protection Oversight which include “Close and Continuous” oversight, and undertaking risk and control based “formal oversight reviews”. This will include areas such as DPIAs, Policies, Cookies, and Data incidents.
* Maintaining high value relationships at Director / Head of level with a sufficient depth of understanding of their business area deliverables, priorities and risks. You will ensure that the key Data Protection priorities and risks are sufficiently prominent and accounted for. Providing effective insight and presenting at risk and control governance forums/committee
* Working collaboratively with partners across the 3LOD to simplify and strengthen Data Protection risk management practices for the benefit of the Business and Society overall
* Deputising for the Data Protection Officer as required
About you
* We’ll need you to have a very strong and detailed understanding of all applicable Data Protection laws, regulations, and principles.
* You should have substantial data protection law experience at an expert level with an emphasis on UK and EU requirements and the implementation of those requirements.
* You will have a demonstrable track record of applying and oversighting these within a Retail Banking/Financial Services firm and be known as a Data Protection expert. You should be able to demonstrate your subject matter expertise on UK and EU GDPR, including as it applies to banking services.
* You should be able to use your knowledge to ensure Nationwide, via its policies and procedures, fulfils its obligations to data subjects and comply with data protection laws.
* You will have the ability to comprehend and assimilate Data Protection information rapidly, break down complex problems and provide support and challenge to Data owners, users, and processors in a clear and understandable way.
* Interpersonally, you will have experience of working on a regular basis with Director and Heads of Business areas and you can develop high value relationships at all levels
Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:
* Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
* Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
* Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
* Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes
You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.
The extras you'll get
There are all sorts of employee benefits available at Nationwide, including:
* A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
* Up to 2 days of paid volunteering a year
* Life assurance worth 8x your salary
* A great selection of additional benefits through our salary sacrifice scheme
* Wellhub – Access to a range of free and paid options for health and wellness
* Access to an annual performance related bonus
* Access to training to help you develop and progress your career
* 30 days holiday pro rata
* Individual healthcare cover