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Customer Service Advisor - Part-Time Evenings, Pontypridd
Client:
EE
Location:
Pontypridd, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
5
Posted:
05.05.2025
Expiry Date:
19.06.2025
Job Description:
Part-time: Permanent
Salary: £25,087.00 pro-rata rising to £25,684.00 pro-rata after 8 months in role, plus uncapped commission
Hourly rate: £12.82
Hour options: 20 Hours
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE.
Join our Mobile Technical Team in Merthyr Tydfil, where you'll be talking over the phone to customers with various mobile tech-related queries. Whether helping with simple device questions or more complex issues, you'll be making a difference in keeping people connected with their loved ones. The role is dynamic and varied.
No specific experience is required. If you're naturally helpful, calm, and good at building relationships, we can train you on the rest.
We value flexibility and understand that life changes. We support your success by offering options to schedule your own breaks, bank time, and occasional home working.
What’s in it for you?
* Starting hourly rate of £12.82, plus incentives and bonuses
* Huge discounts on EE & BT products, saving hundreds of pounds annually
* Online GP access 24/7 for you and your immediate family, fully funded
* Market-leading paid carer’s leave, up to 2 weeks
* Family Leave: 18 weeks full pay and 8 weeks half pay in the first year
* Support for career development and progression
* Volunteering days to give back to your community
* Optional Private Healthcare and Dental insurance
We foster a great team culture, provide meaningful support, and offer tailored training to help you build a lasting career. What are you waiting for?
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