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Full Time Permanent (8-5 Monday -Friday)
Salary up to £31,500 per annum
Pyramid Plus, a joint venture partnership between A2Dominion and Mears Property Services, provides repairs and maintenance services to the residents of over 38,000 homes across London and the South of England. We aim to provide customer led, reliable and high-quality services to enhance residents’ lives.
* Receiving high volumes of repairs requests and booking them into Operatives diaries to ensure most efficient service and best use of skills
* Overseeing Operatives diaries for a geographical area to ensure maximum productivity
* Responding to Emergency and Urgent repairs requests and ensure these are met within strict Service Levels
* Liaising with Operatives and Supervisors to ensure appropriate follow-on works are booked in and completed
* Assisting colleagues throughout the business on queries regarding responsive repairs
* Providing a professional and customer focussed service
Role Criteria:
* Ideally have pervious Repairs Planning / Scheduling experience
* Good written, verbal, questioning & interpersonal skills
* IT Literate
* Social housing or similar background is desirable
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.
Benefits we can offer you.
* 25 days annual leave plus bank holidays
* Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
* Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
* Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
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