Are you an experienced administrator with previous experience in healthcare patient services or data environment? Are you great at handling large volumes of sensitive data?
If you are looking to join an energetic and vibrant organisation that truly makes a difference to peoples lives on a daily basis we would like to hear from you. We are looking for a Patient Pathway Coordinator to join our outpatients team at our Practice Plus Group Hospital, Rochdale.
Our focus at all times is on ensuring that our patients receive high quality treatment quickly, in clean and comfortable surroundings.
The role demands great attention to detail and the ability to resolve queries at the first opportunity.
Job Summary
Our focus at all times is on ensuring that our patients receive high quality treatment quickly, in clean and comfortable surroundings.
The role demands great attention to detail and the ability to resolve queries at the first opportunity.
Are you an experienced administrator with previous experience in healthcare patient services or data environment? Are you great at handling large volumes of sensitive data?
If you are looking to join an energetic and vibrant organisation that truly makes a difference to peoples lives on a daily basis we would like to hear from you. We are looking for a Patient Pathway Coordinator to join our outpatients team at our Practice Plus Group Hospital, Rochdale.
Our focus at all times is on ensuring that our patients receive high quality treatment quickly, in clean and comfortable surroundings.
The role demands great attention to detail and the ability to resolve queries at the first opportunity.
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If you would like to what it would be like working for the Practice Plus Group please see the video below:
Main duties of the job
You'll support North West Ophthalmology at Practice Plus Group in meeting national 18‑week Referral to Treatment (RTT) standards by analysing and validating patient pathways, monitoring internal processes, and working collaboratively with all departments to ensure patients progress smoothly and waiting time targets are consistently achieved.
Key responsibilities include but are not limited to:
* Develop a strong understanding of NHS RTT guidance and act as the first point of contact for pathway‑related queries across all staff levels.
* Provide clear advice and support on RTT rules, pathway management, and best practice.
* Take on additional pathway‑related tasks to improve RTT compliance, data capture, and accuracy.
* Investigate, resolve, and correct pathway data issues using electronic hospital information systems.
* Validate patient pathways in line with RTT rules and Practice Plus Group standards.
* Support operational teams in achieving high standards of pathway quality and completeness, escalating concerns where appropriate.
* Attend and contribute to relevant meetings, representing the Patient Pathway and Admin team.
About us
You will be an experienced Administrator ideally with experience within Healthcare. You'll be adept at using customer or patient databases and have experience handling large amounts of data. You'll be self‑motivated with an analytical approch to problem solving.
What you can expect in return
An extensive range of wellbeing and lifestyle benefits
The support you need to grow in your role and continue your professional development
An increase of annual leave with years of service
To apply for the role click on the link below. If you have any questions contactrebecca.stevens@practiceplusgroup.comin our friendly resourcing team. We will contact all shortlisted candidate but please note Practice Plus group retain the right to remove the advert prior to the closing date if a suitable candidate is appointed. Our employment offers are subject to receipt of satisfactory pre‑employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities. Applicants must have the right to work in the UK.
Person Specification
Qualifications
Essential
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Desirable
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Experience
Essential
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Desirable
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Additional Criteria
Essential
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Desirable
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Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Practice Plus Group
Address
Croft Shifa Health Centre
Belfield Road
Rochdale
Greater Manchester
OL16 2UP
Employer's website
https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)
Depending on experience Up to £27,324 per annum
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