Overview
Our prestigious client in North Berwick is seeking a Shop Manager for their book store. This temporary role (2-3 months, with possible extension) involves managing the day-to-day operations of the book shop and leading the team. The position is 37.5 hours per week and may require some weekend work, with a 10% uplift for weekend hours.
Responsibilities
* Manage the day-to-day operations of the book shop and the team to ensure the shop operates effectively and maximizes trading potential.
* Communicate and foster good working relations with the company regarding deliveries and customers.
* Operate and develop a profitable store.
* Raise awareness of the organization, its brand and services in the local community.
* Work with part-time staff and volunteers to achieve agreed sales targets. Provide line management assistance for the part-time team and manage minor disciplinary/behavioral issues as they arise.
* Ensure items are correctly and competitively priced and attractively displayed.
* Ensure volunteers and part-time staff are trained in manual handling and aspects of the health and safety policy.
* Maintain a consistently high level of customer service for customers and donors.
* Investigate avenues for maximizing the sale of goods.
* Responsible for end-of-day cashing up and banking.
* Authorized signatory for petty cash amounts.
* Till work and cash handling.
Experience / Qualifications
* Experience of managing a team.
* Previous retail experience; charity sector experience is a bonus.
* Cash handling experience.
* Experience in a customer service environment.
* Responsible attitude.
* Flexible approach to work.
* Good organizational skills.
Key Information and Benefits
£14.50 per hour.
About Brightwork
Brightwork Ltd offers the services of an employment agency for permanent roles and an employment business for temporary roles. Brightwork is the biggest recruiter in the UK and Ireland, and we believe in putting people first. We help tens of thousands find work in logistics, food, transport, retail, and agriculture. We listen to the needs of workers and aim to offer flexible shift work and opportunities for overtime. Each location has 24-hour on-site support, and Brightwork is proud to be an equal opportunity employer. Please note that adverts are correct at publication time but details and responsibilities may change. This job advert may not be copied or used by third-party websites without Brightwork’s prior written consent.
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