About Us
Marvel at Everything is a creative marketing agency based in Buckshaw Village, specialising in design, print, digital marketing, signage, and events. We're passionate about helping businesses grow with creative strategies and innovative marketing.
The Role
We're looking for an organised, commercially minded Business Manager to join our team. This role is key to ensuring smooth day-to-day operations, excellent client relationships, and strong business performance. You'll take ownership of managing our retainer clients, support revenue forecasting, and play a vital role in refining our internal policies and procedures to help the agency continue to thrive.
Key Responsibilities
* Manage relationships with retainer clients, ensuring they receive exceptional service and measurable results.
* Act as the main point of contact for client accounts, coordinating with our design, digital, and freelance contractors.
* Assist the Director with financial planning, revenue forecasting, and performance tracking.
* Review, update, and implement company policies and procedures to ensure efficiency and compliance.
* Support operational planning and resource allocation across projects.
* Identify opportunities to improve client satisfaction, retention, and overall agency growth.
What We're Looking For
* Proven experience in account management, business management, or a similar role (ideally within marketing, creative, or professional services).
* Strong organisational and communication skills with the ability to build lasting client relationships.
* Commercial awareness and confidence working with financial forecasts and KPIs.
* Proactive, solution-focused mindset with attention to detail.
* Ability to work collaboratively in a fast-paced, creative environment.
What We Offer
* A creative and supportive team environment.
* The opportunity to shape processes and make a real impact in a growing agency.
* Competitive salary (dependent on experience).
* Career development opportunities within a forward-thinking marketing agency.
If you are ready to take your career to the next level and make a significant impact at Marvel At Everything, we invite you to apply today
Job Types: Full-time, Part-time, Permanent
Pay: £28,000.00-£30,000.00 per year
Expected hours: 37.5 per week
Benefits:
* Free parking
* On-site parking
Work Location: In person