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Job Details
* Job Title: Warehouse Team Manager
* Department: Warehouse Management
* Location: Belfast
* Reports To: Warehouse Operations Manager
* Days of Work: Sunday to Thursday
* Hours of Work: Sunday 08:00 – 14:00, Monday to Thursday 09:30 – 18:00 (Total 40 hrs per week)
* Salary: 36K to 38K (depending on experience)
Role Purpose
As a Warehouse Team Manager at Alliance Healthcare you will be leading an operational section of our business, overseeing the vast activity to ensure that we are meeting our customers' needs and driving operational excellence. You will be dedicated to ensuring your people are engaged and perform to the highest standards against set key performance indicators. You will act as an advocate of the Alliance Healthcare culture, values and safety standards. You will hold regular briefings and meetings with your team, keeping them engaged and updated on the operational requirements.
Role Responsibilities
* Understand and apply Good Distribution Practice of Medicinal Products for Human Use (2013/C 68/01) and other GDP training as required.
* Develop and implement an operational plan that drives standards and meets customer expectations.
* Align with wider business objectives to promote safety culture, reduce costs, and improve service.
* Investigate service or operational failures to determine root causes and prevent recurrence.
* Lead best practice for safety and ensure team understands importance of workplace safety.
* Rapidly record and report safety incidents.
* Assist in recruitment of new colleagues following Alliance Healthcare values.
* Evaluate team performance and provide constructive feedback for development.
* Create and execute the daily resourcing plan for optimal output.
* Deliver training on operational procedures, GDP and SOPs, with focus on housekeeping.
* Promote and lead our Leading Lights culture through leadership.
* Manage absence according to process, including return‑to‑work, investigations, and long‑term sickness.
* Support the Management Team in achieving departmental and company objectives.
* Perform reasonable requests from the Service Centre Management Team to promote initiatives.
Key Accountabilities
Leadership
* Display exceptional leadership, encouraging and enabling performance at the highest standard.
* Apply innovative, creative approaches and implement new ways to improve performance.
* Complete 1‑to‑1s, PDRs and Appraisals with the team.
* Facilitate return‑to‑work discussions promptly.
* Maintain absence case files in line with policy and best practice.
Customer Focus
* Cultivate a culture where the customer is central.
* Engage internal customers collaboratively to achieve operational excellence.
* Review processes and recommend improvements to meet customer requirements.
Developing Self and Others
* Foster a positive change‑management culture supporting local and major change initiatives.
* Complete development leadership programmes as required.
* Engage in Personal Development Plan discussions with line manager.
* Identify and develop talent within the team.
Behavioural
* Excellent relationship building skills.
* Promote safety first culture and lead by example.
* Encourage two‑way feedback and support colleague forums and communication channels.
* Demonstrate competence in conflict management.
Operational Standards
* Understand reporting and recording performance statistics.
* Have good computer and warehouse management system skills.
* Work collaboratively and support broader team goals.
* Ensure adoption and monitoring of company procedures, including GDP updates.
Skills / Knowledge
* Leadership skills and mindset.
* Experience in people management, investigations and disciplinary processes.
* Excellent communication and interpersonal skills.
* Strong time‑management behaviours.
* Proficiency in MS Word, MS Excel.
* Administrative capabilities (letter writing, minutes).
* Ability to influence and engage across teams.
* Experience working within a safety‑first culture.
Key Working Relationships
* Service Centre Management Team
* Colleagues
* HR Business Partner (occasional)
* Internal & external customers
Additional Information
Flexibility will be required in relation to overtime, which may include weekends and bank holidays. This will be agreed with as much notice as possible, as per the Staff Handbook.
What Cencora Offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Affiliated Companies
Alliance Healthcare Management Services Limited
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request‑by‑request basis. Messages and emails regarding anything other than accommodation requests will not be returned.
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