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Restaurant team member

Coleraine
Tim Hortons UK & Ireland Ltd.
Team member
Posted: 10 July
Offer description

Be among the first 25 applicants!

Salary: Hourly paid

Job Type: Full-time & Part Time available

Want to change up your career and join a company where there’s never a dull moment?

Where you can work with like-minded people delivering a unique product to the UK market with true Canadian hospitality?

Tim Hortons is expanding across the UK and we need brilliant people like you to help us.

Tim Hortons is part of the fabric of Canada with over 5,000 quick service restaurants worldwide, serving over 2 billion cups of freshly brewed coffee. We have an ever-growing presence in the UK, with exciting plans to open hundreds of restaurants over the next 10 years.

We put the customers at the forefront of everything we do, and we are currently looking for outgoing Restaurant Team Members to join the team on a permanent basis to ensure that we continue to uphold an exceptional brand. In return, you will be rewarded with an hourly rate aligned with the National Minimum Wage and the opportunity to grow your career with us.

As a Restaurant Team Member, you will provide and create exceptional guest experiences. Whether you are the first person our guests encounter or produce the bakery items they enjoy, your energy and passion for guest service will make you a top team member in this fast-paced environment.

To apply, you should be a positive team player with previous customer service experience in a dynamic, fast-paced environment. Excellent communication skills, a strong focus on customer satisfaction, and flexibility to work various hours (including early mornings, afternoons, evenings, and weekends) are essential.

If you are passionate about customer service, thrive on customer satisfaction, and love coffee, we would love to hear from you! Apply now for our Restaurant Team Member position.


Your Key Responsibilities as a Restaurant Team Member:

* Welcoming every customer with a smile and being genuinely friendly at all times
* Delivering fast, friendly, and accurate service to all customers
* Attempting to resolve simple customer inquiries and referring difficult ones to a Manager
* Ensuring food is prepared, stored, and areas maintained according to Health & Safety standards
* Carrying out temperature checks and recording as per company process
* Completing daily and weekly cleaning schedules as per the cleaning chart
* Following standards for product quality, service speed, cleanliness, and sanitation
* Adhering to restaurant performance standards and shift manager instructions
* Being aware of restaurant goals and targets to contribute toward achieving them
* Maintaining operational and kitchen areas to exceed customer expectations, including restocking
* Reporting work-related incidents, injuries, or illnesses promptly
* Following procedures and wearing PPE when instructed


Seniority level

Entry level


Employment type

Full-time


Job function

Management and Manufacturing


Industries

Restaurants

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