Regional Coach- Midlands and North
Salary Negotiable on Experience - 45 hours a week
Car Allowance
Pension
Bonus
Who is Taco Bell?
At Taco Bell, we've been redefining what it means to serve great food since 1962. Born in California, we've grown into a global brand with over 8,200 restaurants and 350 franchise organisations, serving more than 42 million fans every week.
We're proud to be part of Yum! Brands, the largest restaurant group in the world—and the biggest Mexican-inspired quick service brand globally.
But we're more than just a restaurant company. We're Cultural Rebels. We challenge the status quo, embrace bold self-expression, and champion inclusivity. From sustainable sourcing to innovative restaurant technology, we're shaping the future of our industry, while having fun doing it.
If you're ready to Live Más, we'd love to hear from you.
About the Role
Reporting to the Director of Operations, the Regional Coach (RC) leads and develops a team of Area Coaches across a defined region. You'll play a critical role in driving performance across people, guest experience, sales, and profitability—while embedding Taco Bell's culture and standards throughout the business.
This is a high-impact leadership role focused on coaching, operational excellence, and delivering outstanding results across multiple restaurant locations.
Key Responsibilities Build People Capability
Lead, mentor, and develop Area Coaches to elevate team and restaurant performance
Partner with HR and Operations to grow Restaurant General Managers (RGMs) and wider teams
Foster a strong coaching culture aligned with Taco Bell's core principles
Drive succession planning and identify high-potential talent across the region
Ensure effective, high-quality training programmes are implemented and continuously improved Deliver a Consistent Customer Experience
Champion guest-first initiatives to deliver exceptional service and quality
Support resolution of complex customer issues and improve satisfaction metrics
Conduct restaurant audits and performance reviews with RGMs
Analyse guest feedback and implement meaningful improvements
Embed a culture of service excellence across all locations Grow the Brand, Sales & Profit
Drive commercial performance through strategic action plans
Analyse sales, labour, and cost metrics with Area Coaches
Ensure effective execution of marketing and merchandising programmes
Support RGMs in achieving and exceeding growth targets
Maintain operational excellence across quality, cleanliness, and food safety Brand Leadership & Execution
Act as a champion of Taco Bell's brand values and Live Más culture
Lead cross-functional initiatives with HR, Marketing, and Franchise teams
Facilitate quarterly performance reviews with senior leadership
About You
Bachelor's degree or equivalent industry experience
5+ years in operations or franchise management
Proven leadership experience managing and developing multi-site teams
Strong track record of driving sales, profitability, and guest satisfaction
Commercially astute with strong analytical and decision-making skills
Excellent communication and influencing abilities
Experience delivering operational improvements in fast-paced environments
Highly organised with the ability to manage multiple priorities
Flexible and willing to travel regularly across the region
Proficient in Microsoft Office (Excel, PowerPoint, Word) and operational systems
Why Join Taco Bell?
At Taco Bell, we believe where you work matters. We're on a mission to feed people's lives with Más—and that includes our teams.
We offer:
A unique, inclusive culture that celebrates individuality
Opportunities to grow, develop, and take meaningful career risks
A dynamic environment connected to passions like sports, gaming, and music
A workplace where creativity and authenticity are encouraged We're not just building restaurants, we're building careers, communities, and a culture where everyone can make a difference.
Ready to bring your leadership to a brand that does things differently? Apply now