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Senior employee experience manager

Worthing
Southern Water
Experience manager
Posted: 18h ago
Offer description

Closing Date

2025-08-04

Job Title: Senior Employee Experience Manager

Location: Hybrid working between our office in Worthing and home.

Contract Type: 12 month FTC

Hours: 37 hours per week, Monday - Friday

Salary: Competitive salary commensurate to experience + £400 monthly car allowance and bonus up to 10%

Job Overview

Our people are at the heart of everything we do here at Southern Water.

We’ve just completed a company-wide project creating our “culture blueprint”. Your mission is to turn that blueprint into reality. Over the next 12 months you’ll launch and accelerate the initiatives that “shift the dial” and embed our new culture across every employee touch point. It’s high profile, high impact work that will deliver a sector-leading step change in celebrating inclusion, valuing wellbeing, and driving meaningful cultural transformation.

As our Senior Employee Experience Manager, you'll play a pivotal role in shaping how our people feel, work, and grow. Reporting into our Chief People Officer, you’ll lead strategic cultural change initiatives, champion employee wellbeing, and drive our inclusion and diversity goals.

From designing holistic engagement strategies to ensuring every voice is heard, you’ll work across departments to bring Southern Water’s values to life — making it a great place to work for everyone.

Responsibilities include, but aren’t limited to:

1. Lead and inspire a new multi-disciplinary team to deliver an inclusive, high-impact employee experience.
2. Develop and implement a forward-thinking employee experience strategy aligned with our mission and environmental responsibility.
3. Design initiatives to boost employee wellbeing, engagement, and internal communications.
4. Collaborate with leadership and Employee Voice groups to embed a culture of belonging and continuous improvement.
5. Use employee insights and data to shape policies and measure the impact of experience-focused programmes.
6. Drive the company-wide Equity, Diversity, and Inclusion (EDI) agenda.

About You

We are keen to hear from applicants who have:

7. Proven experience in employee experience, organisational development, culture change, and DEIB.
8. Strong leadership and stakeholder engagement capabilities.
9. Expertise in data-driven strategy, employee wellbeing, and internal communications.
10. Passion for creating inclusive, people-first environments where everyone can thrive.

Package

This role will be full time Monday to Friday with a hybrid approach to working between our office in Worthing and home.

We are offering a competitive salary as well as a £400 monthly car allowance and a range of other benefits including:

• Company and performance-related bonus

• Generous pension with up to 11% company contribution

• Life assurance payment equal to four times your annual salary

• Health benefits through a Cash Plan

• Two paid community volunteering days a year

• 25 days annual holiday

• Occupational health service

• Perkbox benefits offering discounts and savings on several products and experiences

• Study support may be available for job-related qualifications

• We offer competitive maternity leave and flexible return to work options

Join Southern Water and see how far your career could progress with a company committed to career progression, training and development opportunities, our customers and the environment.

Why Southern Water?

Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.

You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation.

At Southern Water, diversity and inclusion are core values. We actively encourage applications from all backgrounds and are committed to fostering an environment where every individual is empowered to succeed.

This is more than a role; it’s an opportunity to lead, innovate, and make a lasting impact. Apply now to be part of our transformational journey.

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