Overview
Colchester Land Rover
Contract Type: Permanent
Salary: Up to £70k Including OTE
Hours: Mon to Sat 8am to 6pm Day off in Week Rota'd Sunday
A rare and exciting opportunity has become available at Lookers Colchester Land Rover as a Used Car Sales Manager. Have you got what it takes to lead an established Used Car department in an electrifying franchise? If so, we would love to hear from you! The successful candidate will receive an industry leading remuneration package with access to in-house training.
Colchester Land Rover are proud to be part of the wider Lookers group originally founded in 1908, and we parallel the pedigree and outstanding heritage offered by Land Rover themselves.
As Sales Manager for our Used Car function, you will act as a role model for customer service excellence for the team, always leading by example. You will develop long-lasting, meaningful relationships with our customers and coach and motivate the team to do so too. You will be reporting into the General Manager, Eric Redpath who has an incredible portfolio of experience in the Automotive industry, and you will be responsible for our on-site team of Used Car Sales Executives. This is an opportunity not to be missed!
You will oversee the day to day running of the showroom including vehicle valuations and sales; supervising the vehicle journey from workshop prep right through to imaging and showroom presentation. You will work alongside the divisional buyer, dedicated prep Technicians, detailers, and photography team so that you can deliver marketing standards.
1. Managing the full sales process, from web inquiry to phone & showroom
2. Managing staff performance from structured 121’s to training & development
3. Implementing department targets and brand KPI's
4. Responsible for buying in vehicles. As well as up to date stock pricing
5. Ensuring full FCA compliance within the Sales Department
6. Manage and own our Customer Satisfaction
You will have prior experience in a similar premium automotive environment with a proven track record in transactional sales and delivering exceptional customer service experiences. You will be able to demonstrate experience in leading a highly motivated team and know how to get the best out of each team member.
Experience monitoring financial performance against budget and the ability to identify and address any shortfalls promptly is a must. You will need the ability to understand finance and insurance product regulations and have excellent communication skills and the ability to influence and negotiate a sale. Due to the nature of the role, a full UK driving licence is essential.
If your skills and experience match what we are looking for, please