Date Posted: 2024-04-05 Country: United Kingdom Location: Rockwell Collins UK Limited, Pegasus One, Gatwick Road, Crawley, RH10 9AY Position Role Type: Unspecified Due to the continued growth in the ARINC Mail Business we are looking to expand the Desk Based Account Management team located in our EMEA HQ offices in Crawley, close to Gatwick Airport. We are therefore currently seeking a Call Centre Professional (Desk Based Account Manager) to join our Connected Aviation Solutions team. Responsibilities: Cold calling prospective new clients (airlines, airports and ground handlers) and proactively selling across the region specified Build and maintain a healthy pipeline Keep Salesforce up-to-date Account handling; responding to enquiries Requesting and progressing customer orders Price negotiation Supporting the sales team and business unit to ensure that customers receive an outstanding service Any other associated admin or tasks as required Basic requirements: Related experience within a tele-sales or call centre environment Must be a self starter with excellent communication and interpersonal skills Proven ability to proactively manage customer queries through to resolution Ability to meet quarterly sales targets and manage a pipeline Thorough knowledge of Excel and other MS Office software applications Preferred Requirements: Possess basic analytical skills Typically produces, analyzes and refines departmental performance reports About Us: Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. Our Connected Aviation Solutions team advances aviation electronics and information management solutions for commercial and military customers across the world. That means we're helping passengers reach their destination safely. We're connecting aircraft operators, airports, rail, and critical infrastructure with intelligent data service solutions that keep passengers, flight crews and militaries connected and informed. And we're providing industry-leading fire protection and safety systems that our customers can count on when it matters most. Are you ready to learn from the most knowledgeable experts in the industry, develop the technologies of tomorrow and reach new heights in your career? Join our CAS team today. Diversity & Inclusion Statement: Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility. WE ARE REDEFINING AEROSPACE. What we can offer you: Competitive salary Private medical insurance 25 days annual leave with the ability to buy / sell up to 5 days Fantastic corporate pension plan: 2 for 1 matched up to 10% Life insurance and disability coverage Health & Wellbeing cash plan Flexible working Access to discount schemes via a rewards portal Training And so much more At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day. Collins Aerospace, in accordance with our 'Baseline Security' requirements, will request from candidates evidence of identity, eligibility to work in the UK, and employment and/or education history for up to three years, in relation to certain roles within the business. These relate to positions where access to export controlled items, (e.g., Technical data, hardware, software, and services subject to international trade control laws and regulations) and Collins IT Systems may apply. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency. RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Privacy Policy and Terms: Click on this link to read the Policy and Terms