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Chief operating officer

Reading (Berkshire)
7xContent
Chief operating officer
Posted: 13h ago
Offer description

🧠 Chief Operating Officer


Location: UK-based (Remote-first, with some in-person meetups)

Salary: Competitive, based on experience

Start Date: ASAP

Reports to: Founder & CEO

Direct Reports: Producers, Editors, Designers

🎯 About 7xContent


7xContent is a specialist podcast production agency helping Creators, CEOs, and Brands launch and grow world-class shows.

We produce social-first podcasts that build huge audiences across YouTube, audio, and social, working with global brands like Red Bull, bestselling authors like Ramit Sethi, and high-growth businesses like Kit.

We’re lean, creative, and obsessed with quality — and we’re building the go-to agency for the world’s best podcasts. Now we’re looking for an elite operator to help us scale.

🚀 Your Mission


Make our systems bulletproof.

Free the Founder to focus on growth.

Empower a world-class creative team to do the best work of their careers.

Own operations, end-to-end.

🧩 What You’ll Own

✅ 1. Operational Excellence

* Own all SOPs, client onboarding, delivery systems, and reporting rhythms
* Build our weekly delivery machine: simple, repeatable, high-quality
* Run smooth onboarding → weekly management → offboarding
* Drive service quality, client satisfaction, and speed


✅ 2. Team Leadership & Performance

* Manage our producers, editors, and designers with clarity and energy
* Lead weekly huddles, masterminds, and 1:1s
* Set clear KPIs, coach the team, and unlock performance
* Own culture: ensure the team is tight, focused, and engaged


✅ 3. Finance & Margins


* Track client-level costs and margins
* Spot risks, optimise resources, and help us hit profit targets
* Flag issues early, and drive accountability across the team


✅ 4. Hiring & People Ops


* Run hiring plans, job specs, interviews, and onboarding
* Document roles, values, responsibilities, and org structure
* Protect and evolve our high-performance culture


✅ 5. Leadership & Autonomy


* Spot problems early. Don’t wait to be asked.
* Bring solutions, not questions.
* Lead quarterly planning and team meetups
* Be the engine behind clarity, speed, and follow-through


🧠 You Might Be a Fit If You:

* Have 4+ years in COO, project management or production leadership, ideally in a creative, media, or agency environment
* Are obsessed with systems, checklists, and turning chaos into clarity
* Have managed remote creative teams and driven high performance
* Love documenting and optimising how things get done
* Are resourceful — if something’s broken, you fix it
* Communicate clearly, especially in writing
* Thrive in a fast-growing, founder-led company with high standards
* Care about building something with meaning — not just clocking in


⚠️ This Is Not for You If:


* You want an easy ride or low-stakes job
* You wait to be told what to do, rather than taking initiative
* You need office structure to thrive — we’re remote-first
* You shy away from difficult conversations or giving feedback
* You aren’t excited by pace, responsibility, and ownership


✅ What You’ll Get From Us:


* Exciting role owning operations at one of the UK’s most respected podcast agencies
* Work directly with the founder and shape the future of a growing business
* Huge opportunity to grow personally & develop in the role role over time
* Flexible working, great team culture, and creative freedom
* An exceptional team of producers, editors, and creators
* The opportunity to create work seen by millions


🏗️ In Your First 90 Days, You Might:


* Audit our SOPs and delivery documentation from the ground up
* Project manage the onboarding and launch of 2x new podcast clients
* Improve our weekly meetings and team rhythms
* Deliver a full operational audit — what’s working, what’s not, what to fix
* Take ownership of client-level reporting, capacity tracking, and team 1-2-s


🎯 How to Apply


We’re looking for people who can think and execute — and love what they do.


To apply:

* Click ‘Apply’ on LinkedIn and email me directly
* Email callum@7xcontent.com with:
* 3 bullet points on why you’re a fit
* A 5-minute Loom video introducing yourself and walking through a short deck on how you’d approach this role in your first 90 days
* Your CV, working location, and salary expectations
* Include a 🍍 pineapple emoji in your subject line to show attention to detail


Excited to hear from you!

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