ABOUT OKA
Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well.
We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 14 stores across the UK – an established Interior Design and Trade business, a mail-order service and a thriving website.
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We are currently looking to recruit a part-time Interior Sales Advisor (16 hours) to support our Retail Team, based at our brand-new concession in Fenwick Kingston. OKA Kingston is our fourth concession, following the successful introduction of the brand into the renowned Fenwicks Department Store in Newcastle.
We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Interior Sales Assistant with a positive attitude and entrepreneurial spirit who can help us nurture this company culture. Reporting directly to the Store Manager the Interior Sales Assistant is responsible for is providing an enhanced retail experience for OKA customers through the provision of outstanding customer service, product knowledge and enthusiasm for beautiful interiors.
KEY RESPONSIBILITIES
Provision of exceptional customer service to OKA customersProviding advice and guidance on products to customers in person and via phoneGenerating and maximising revenue to meet sales targets Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processesIdentifying sales opportunities Promoting the OKA In-Store Design Advisors and Interior Design Service (IDS)Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back office area
ABOUT YOU
Previous luxury retail experience, ideally within the furniture or homeware sectors Passion for providing best-in-class customer service and building lasting customer relationships Proven soft selling skills, including link-selling of complimentary productsGood organisational skills and the ability to prioritiseFlexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and trainingTarget-drivenKeen interest and enthusiasm for beautiful interiorsA creative, problem-solving spiritPassion for the OKA brand
OUR BENEFITS PACKAGE
33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases Day off for your birthdayHealth Cash PlanGenerous staff discountEnhanced Maternity PayEmployee Assistance ProgrammeEligibility for a discretionary company Bonus Scheme Discounts on 60+ UK retailers via My OKA benefits platformPlus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.
If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your salary expectations, notice period and right to work information via the link provided.
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