Overview
excellent service delivery to our customers. As a Fire & Security Engineer, you will be responsible for installing and maintaining a wide range of fire and security systems while continuously developing your knowledge across different technologies. Your workdays will be dynamic and varied. One day you may be installing fire extinguishers; the next, servicing a large commercial fire detection or intruder alarm system. No two days are the same. You will act as a representative of the business, delivering exceptional customer service and maintaining high professional standards at all times. This role involves lone working with daily reporting directly to your manager. You will take ownership of your workload and tackle exciting technical challenges, helping to safeguard lives and provide peace of mind to customers every day.
Responsibilities
* Install and maintain fire and security systems, including fire detection, access control, intruder alarms, CCTV, and related equipment.
* Provide high-quality service and professional communication with customers, both face-to-face and over the telephone.
* Work independently, manage workloads, and report progress to the manager. Maintain safe working practices and high standards of workmanship.
* Respond to service requests, perform fault-finding, diagnose issues, and implement effective solutions.
* Operate in a field-based, lone-working environment, covering the Birmingham South area.
Person Specification / Qualifications
* Proven experience working with fire and/or security systems, including installation, maintenance, and fault-finding of: Fire alarm systems, access control systems, intruder alarms, CCTV systems, and fire extinguishers.
* Further training will be provided where required.
* A full UK driving licence.
* Strong communication skills, with the ability to interact professionally with customers, face-to-face and over the telephone.
* A can-do attitude with customer service as a top priority.
* The ability to build and maintain strong working relationships with clients.
* Highly self-motivated, capable of working independently and delivering work to high standards.
* A hard-working and reliable approach to tasks.
* We actively encourage candidates from underrepresented groups to apply.
* Relevant experience or job titles may include Fire Alarm Systems Engineer, Security Systems Engineer, Infrastructure Engineer, IT Infrastructure Systems Engineer, Technical Systems Engineer.
Job Details
* Job Title: Fire & Security Systems Engineer
* Location: Covering Birmingham South Area
* Salary: Up to £40k per annum - depending on experience
* Job Type: Permanent, Full Time
* The Company: Jackson Fire & Security is rapidly expanding its operations across the UK, delivering fire and security solutions across sectors including education, social housing, property management, and retail. This is a field-based, lone-working role with a strong sense of responsibility and professionalism.
* Working Pattern: Predominantly Monday to Friday, 8:00am to 5:00pm, with flexibility to support operational needs.
* Notes: Successful applicants will be subject to security screening in accordance with BS7858.
Benefits
* Salary up to £40,000, depending on experience
* 25 days annual leave plus Bank Holidays
* Additional day off for your birthday
* Continuous ongoing training and development opportunities
* Clear opportunities for progression within the organisation
* Company pension scheme
* Laptop, tablet, uniform, and company vehicle provided (vehicle for work use only)
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