NMS Recruit are seeking an experienced Civils Coordinator for a thriving telecoms business. This is an office based role where you will be responsible for ensuring the smooth delivery of Civil Engineering activities in a timely and costs effective manner to deliver an excellent customer experience. Having the customer at the heart of what you do, you will develop effective relationships with suppliers to meet challenging time scales and be pragmatic enough to steer through complex issues to ensure circuits are handed over in a timely fashion. You will also keep customers and partners fully updated with order progress, with close attention to delivery timelines and highlighting issues that may jeopardise delivery.
Responsibilities
Manage a workstack of connection installs that are currently awaiting civils
Manage Network extensions which require Civils / PIA amendments
Manage the contractor to ensure process is followed and PIA compliant including chasing SPO evidence
Drive customer connections whilst awaiting civils and contractor to find work arounds i.e., civils avoidance or re routes
Manage costs
Data tracking
Updating the customer and partners with progress
Proactive with permit checking - Street Manager
Identify and manage risks & issues to minimise the impact to customers
Work as part of a team to maintain a positive environment, building strong relationships across the busin...