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Join the Fortnum & Mason Wine Cellar Team!
Fortnum & Mason are looking for an exceptional Wine Cellar Manager to join our busy Wines & Spirits stock team at 181 Piccadilly. Responsible for demonstrating world-class service, our new manager will possess passion for our product, and an ability to bring this to life for each and every customer.
Why Work For Us:
* Discretionary annual bonus (up to 5% of salary)*
* Up to 40% store and restaurant discounts*
* 28 days holiday + a day off for your birthday and 5 extra wellbeing days off*
* Matched pension scheme and career development opportunities
* Annual staff party and incredible gifts after 5 years
*subject to terms and conditions
What You'll Do:
* Manage the process of inbound deliveries on wines & spirits in the cellar to picking, replenishing, and rotating stock across all business areas
* Report shortages, QC risks and stock issues
* Manage a team of up to 6 wine cellar operatives whilst being professional and proactive
* Maintain stock systems and collaborate with the wider business for the need of wine & spirits
What We're Looking For:
* Experience in a fast paced environment in a similar role with wine and warehouse knowledge
* Proven ability to deliver excellent customer service
* Understand health & safety protocols
* A friendly warm approach with great people skills
* Flexibility to work various shifts, including weekends
* Outstanding people and communication skills
This is a great opportunity to demonstrate a genuine passion in delivering a memorable experience to all our customers, as well as developing your skillset within a luxury setting.
We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.
In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
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