Social network you want to login/join with:
With the intrinsic sustainability, quality, and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions, and franchise operations in over locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, walk in the shoes of our customers, and be exceptional in everything we do.
For our retail teams, this means providing elevated customer service, a store environment that stands out in the market, and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s the role about?
Join our dynamic Retail team as a Sales Manager. In this pivotal role, you’ll support the management team, ensuring team members are motivated to achieve targets and maintain a safe, efficient store environment.
Who you are
* Previous experience supervising a team
* Strong background in a customer-facing role, ideally within a premium or luxury environment
* Ability to guide and coach others
* Flexibility and ability to adapt to changing priorities
* Ability to work in a fast-paced retail environment
* Excellent communication and interpersonal skills
* Excellent organisational and decision-making skills
* Ability to excel under pressure
What you’ll be doing
* Delivering a premium, genuine, and tailored customer service experience that exceeds our customers’ expectations
* Acting as a role model; inspiring and guiding your team with dedication, integrity, and warmth
* Driving sales by monitoring KPIs and leading by example with exceptional service
* Working with the store leadership team to ensure the business plan is clearly communicated throughout the team
* Providing in-depth knowledge of our brand and products to customers and your team
* Supporting store operations through active engagement and duties
* Delivering team briefs and contributing to team meetings
* Supporting store management in team development
What we’ll do for you
* Business wear allowance
* Employee discount up to 75%
* Sales and service bonus scheme
* Refer a friend bonus scheme
* Structured training and development programs
* Employee Assistance Programmes: Retail Trust and Life Works
#J-18808-Ljbffr