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Account executive

Birmingham (West Midlands)
Howden
Account executive
Posted: 4 September
Offer description

Overview

Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of over 21,000 employees spanning over 100 countries.

We're moving from strength to strength, expanding our global reach and growing both organically and through strategic, high-quality mergers and acquisitions. By bringing together diverse expertise and perspectives, we're enhancing our unique culture and values, whilst continuing to expand our capability to innovate, and deliver exceptional solutions for our clients.


The Role

We have an exciting opportunity for an Account Executive to join our team in Birmingham, supporting a portfolio of national governing bodies across the UK. This is a dynamic, client-facing role that combines relationship management with strategic growth. You'll be responsible for delivering outstanding service, ensuring client retention, and identifying opportunities to expand our footprint.

The role involves regular travel to client sites, making strong interpersonal skills and a proactive approach essential. The ideal candidate will be a confident self-starter, capable of managing their own workload, building long-term partnerships, and thriving in a fast-paced, collaborative environment.


Responsibilities

* Manage and prioritise your workload to meet personal and team objectives.
* Review and prepare client documentation to support accurate and timely quoting.
* Liaise with clients and underwriters to ensure appropriate cover and pricing.
* Produce compliant market documentation and ensure accurate data entry.
* Monitor and forecast renewal and new business activity for planning purposes.
* Support the development of new products and wordings through market research.
* Ensure all documentation and communications meet compliance and audit standards.
* Build and maintain strong relationships with clients, underwriters, and internal teams.
* Provide leadership and mentoring to junior team members where applicable.
* Support recruitment, succession planning, and personal development initiatives.


Requirements

* Strong understanding of insurance principles and relevant regulatory environments.
* Proven experience in a similar broking or client-facing insurance role.
* Excellent communication and relationship-building skills.
* Highly organised with strong time management and prioritisation abilities.
* Confident decision-maker with strong analytical and problem-solving skills.
* Comfortable working independently and collaboratively in a fast-paced environment.
* Detail-oriented with a commitment to accuracy and compliance.
* Adaptable and resilient under pressure, with a positive approach to change.
* Skilled in coaching or mentoring junior colleagues (desirable).
* Proficient in relevant systems and Microsoft Office applications.


Qualifications

* Full UK Driver's Licence
* 2+ years insurance experience
* GCSEs (or equivalent) in Maths and English
* LLMIT (Lloyd's and London Market Introductory Test) where relevant
* Working towards or attained ACII (preferred but not essential)


What do we offer in return?

A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us:

* Our successes have all come from someone brave enough to try something new
* We support each other in the small everyday moments and the bigger challenges
* We are determined to make a positive difference at work and beyond


Diversity and Inclusion

At Howden we value diversity - there is no one Howden 'personality type'. Instead, we're looking for individuals who share the same values as us:

* Our successes have all come from someone brave enough to try something new
* We support each other in the small everyday moments and the bigger challenges
* We are determined to make a positive difference, at work and beyond

We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect - regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.


Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.


Our sustainability promise

We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.


Seniority level

* Mid-Senior level


Employment type

* Full-time


Job function

* Business Development and Customer Service


Industries

* Financial Services and Insurance
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