Concession Deputy Store Manager
Join Mamas & Papas to apply for the Concession Deputy Store Manager role at Mamas & Papas. We’re the award-winning No.1 brand in baby & nursery products and the UK’s largest specialist retailer.
Overview
As a Deputy Manager for our concession store in Dundee within Next, you will work with the Concession Manager in the day‑to‑day running of the store, ensuring a great customer experience and achieving store KPI’s. You will manage a team of Mamas & Papas Supervisors and Sales Assistants, motivating, inspiring and developing them while leading by example.
Key Responsibilities
* Support the Concession Manager in day‑to‑day store operations and deliver on store KPI’s.
* Manage and develop a team of Supervisors and Sales Assistants.
* Motivate, inspire and lead the team to deliver an excellent customer experience.
Qualifications
* Experience as a Supervisor, Deputy or Assistant Manager in retail.
* Strong leadership and team‑development skills.
* Ability to drive KPI achievement and deliver outstanding customer service.
Benefits
* 33 days holiday, increasing up to 40 with service.
* Buy & Sell holiday schemes.
* Company Bonus Schemes.
* Employer pension contribution from day 1 enrolment.
* Significant staff discounts for family & friends from our shops & online.
* Ongoing offers & discounts across a variety of external organisations.
* Subsidised health & critical illness cover and insurances.
* Supportive family‑related leave policies (including enhanced pay for maternity, IVF & fertility, surrogacy, paternity, adoption, shared parental leave).
* Supportive Foster Care & Carers Leave offering.
* Support for Loss and Bereavement.
* A Menopause Friendly Employer.
* Employee Recognition and Appreciation Schemes.
* Help nurture a sustainable future for children; view our "For the Future" commitment on our website.
* We have a great team to work with.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Retail
Location
Dundee, Scotland, United Kingdom (Mamas & Papas concession store within Next)
Equal Opportunity Employment
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
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