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Join Our Team – Personal Assistant to Directors
Location: Moor Hall Hotel and Spa
Hours – Negotiable (minimum of 25 hours per week across 5 days)
About Us
Webb Hotel Group is a family-owned business operating 4 hotels and a spa across the Midlands and Gloucestershire. With a strong reputation for quality, warmth, and exceptional service, we take pride in creating memorable experiences for our guests — and a welcoming, supportive environment for our team.
The Role
We are looking for a highly organised, proactive and professionalPersonal Assistant (PA)to support both our Chief Executive and Group Operations Director. This is a pivotal role at the heart of our business, providing high-level administrative and organisational support to ensure the smooth running of their day-to-day responsibilities.
You’ll be an expert multitasker, comfortable managing a varied workload in a fast-paced environment, and a confident communicator who can liaise effectively across all levels of the business.
Key Responsibilities
* Provide high-level confidential administrative support to Directors
* Arrange meetings, prepare documents, presentations, reports, and agendas
* Accurately minute meetings and follow up on action points
* Manage the group’s centralCustomer Care Inbox, ensuring queries are dealt with efficiently and professionally
* A keen eye for detail and a natural curiosity are essential for investigating and resolving issues proactively
* Liaise with internal departments and external stakeholders across the business
* Support the delivery of group-wide projects and initiatives
* Be a visible and vocal advocate for the group’s values, aims, and objectives
* Contribute to the planning and coordination of internal events and meetings
What We’re Looking For
* Previous experience in a Personal Assistant, Executive Assistant or senior administrative role
* Strong organisational and multitasking skills with a structured, process-led approach
* Advanced Excel proficiency: confident with pivot tables, VLOOKUPs, charts, and formula-driven reporting
* Experience or interest in AI tools and systemswould be a distinct advantage
* High level of professionalism and confidentiality
* Excellent written and verbal communication skills
* A proactive, flexible and positive attitude
* Experience in hospitality or a similar fast-paced, customer-focused sector would be beneficial
Why Join Webb Hotel Group?
* Flexible working hours (minimum 25 hours per week across 5 days)
* Up to 50% off hotel, spa and dining discounts across our properties
* Additional holiday for long service
* Reward and recognition schemes
* Free on-site gym membership
* Free onsite parking
* A chance to be part of a values-led, people-first business
Apply Now
If you're a detail-oriented professional who thrives in a dynamic environment and is ready to play a vital role in supporting our executive leadership, we’d love to hear from you.
https://webbhotelgroup1.uk.deputy.com/jobs#/2xgPAqgd32C8O9LQO0nfkmDTPvK
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Part-time
Job function
* Job function
Administrative
* Industries
Hospitality
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