About Us:
G&M Plumbing and Heating LTD is a well-established plumbing merchant and bathroom showroom, serving both trade and retail customers with quality products and outstanding service. We pride ourselves on our knowledgeable team, customer focus, and supportive working environment.
The Role:
We are looking for a motivated and customer-focused Trade Counter Assistant to join our team. Working on the front line of our business, you'll be helping trade and retail customers with product advice, processing orders, and ensuring the trade counter runs smoothly.
Key Responsibilities:
* Serve customers at the trade counter, providing excellent customer service and product knowledge
* Process sales and handle payments accurately
* Advise customers on suitable products and solutions
* Manage stock, including booking in deliveries and organising displays
* Support colleagues in the warehouse and showroom when required
* Maintain a clean, safe, and welcoming trade counter area
Skills and Experience:
* Previous experience in a trade counter, builders' merchant, or customer service role preferred but not essential
* Knowledge of plumbing and heating products would be an advantage (training provided if not)
* Strong customer service and communication skills
* Good IT and numeracy skills for processing orders
* Reliable, well-organised, and able to work as part of a team
What We Offer:
* Competitive salary and company pension
* Staff discounts on products
* Training and development opportunities
* A supportive and friendly team environment
If you are a motivated individual with a passion for sales and providing exceptional customer service, we would love to hear from you. Join our team as a Sales Advisor and help us drive success through building strong customer relationships and achieving sales targets.
We offer a competitive salary and additionally, we provide ongoing training and development opportunities to help you succeed in your role as a Sales Advisor. Join our dynamic team and make a significant impact on our business while enjoying a rewarding career in sales.
To apply for this position, please submit your resume along with a cover letter highlighting your relevant experience and why you are interested in this opportunity. We look forward to reviewing your application
Job Types: Full-time, Permanent
Benefits:
* Company events
* Employee discount
* On-site parking
Education:
* GCSE or equivalent (required)
Experience:
* Retail sales: 2 years (required)
Work Location: In person