We are growing our team, and looking for a Refunds and Cash Reconciliation Assistant to join our rapidly expanding HQ. As a Refunds and Cash Reconciliation Assistant joining the team, you will play a key role in supporting the internal team in answering any receipts/refunds queries; ensuring that bank accounts are captured and reconciled in a timely manner.Responsibilities:of refunds to meet Service Level Agreementsresolve queries received from internal teams & external contacts in a professional mannergeneral administrative support to assist in resolving chargebacksrecommendations as required to develop refund processesdata from payment provider portals (sales, refunds and fees)sales/refunds against cash receivedjournals to the accounting softwarehistoric deferred income balances Undertake any other admin tasks as reasonably requiredRequirements:to use MS Office (good knowledge of Excel)attention to detail and ability to manage a demanding workload at pace whilst maintaining a high level of accuracyhonest and adaptable to changing situationscommunication skills both verbal and writtento effectively plan and organise own workload and work to deadlinesto learn and want to progress in a career in accountsa team player and willing to contribute to the overall effectiveness of the finance teamKnowledge of NetSuite and Shopify is desirableWhy Adanola?We're on a mission to becoming everybody's everyday uniform and we need great people with great attitudes to help work towards that. Adanola genuinely cares about the people we employ and as we grow will continue to always put People, Product and Profit, in that order. We're just getting started so you need to be ready to roll your sleeves up and get stuck in but in the most exciting and challenging way.As well as that, we offer a list of benefits to our Ada employees: